Premium Service Advisor - Car Dealership (OTE £37k)

Pybus Recruitment Ltd; England; On-site; GBP 28,000 - 37,000; Full time

Job summary

A recruitment agency is seeking a Service Advisor for a car dealership in Weston Super Mare. The ideal candidate will act as the first point of contact for customers, delivering a seamless experience from booking to vehicle collection. Strong communication, organisation, and customer service skills are essential. Competitive salary and benefits, including healthcare cash plan and holiday entitlement are provided.

Benefits

Healthcare cash plan

24 days holiday (plus Bank Holidays)

Discounted shopping, gym, and dining benefits

Competitive bonus structures

Qualifications

• Experience in a Service Advisor role or similar customer service environment (motor trade preferred).
• Excellent communication and organisational skills.
• A friendly, professional manner with a focus on customer satisfaction.

Responsibilities

• Greet customers and handle service enquiries both in person and over the phone.
• Book vehicles into the workshop, accurately inputting details into the system.
• Provide clear explanations of work required and keep customers informed throughout the service process.

Skills

Customer service experience

Excellent communication skills

Organisational skills

Ability to work under pressure

Strong IT skills

Friendly and professional manner

Education

Full UK driving licence (held for a minimum of 2 years)

Tools

DMS or booking systems

Job description

A recruitment agency is seeking a Service Advisor for a car dealership in Weston Super Mare. The ideal candidate will act as the first point of contact for customers, delivering a seamless experience from booking to vehicle collection. Strong communication, organisation, and customer service skills are essential. Competitive salary and benefits, including healthcare cash plan and holiday entitlement are provided.