Premium Sales & Retail Executive — Cricket Club

Surrey Cricket Club; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

A prominent sports organization in Greater London is seeking a Commercial Sales and Retail Executive to drive sales of Premium Packages and Memberships year-round while providing exceptional customer service in retail operations. Ideal candidates will possess strong communication skills, a flexible working approach, and experience in customer service, particularly within sports or events. The role also includes responsibilities for matchday operations and client engagement, offering a competitive salary and benefits including a club bonus scheme and holiday entitlement.

Benefits

23 days holiday increasing to 28 days

5% Club Bonus Scheme

Non-Contributory Pension scheme

Private Health Care

Membership for domestic games

Qualifications

• Experience in a customer service role, ideally within sport, leisure, or large-scale events.
• Experience of outbound sales via phone & managing high volume call lists.
• Flexible approach to working hours, including evenings, weekends, and matchdays.

Responsibilities

• Sell Premium Packages, Memberships, and Group Sales for cricket matches.
• Deliver exceptional customer service across retail channels.
• Support matchday operations and client communication.

Skills

Customer service experience

Outbound sales phone skills

Attention to detail

Communication skills

Flexible working approach

Job description

A prominent sports organization in Greater London is seeking a Commercial Sales and Retail Executive to drive sales of Premium Packages and Memberships year-round while providing exceptional customer service in retail operations. Ideal candidates will possess strong communication skills, a flexible working approach, and experience in customer service, particularly within sports or events. The role also includes responsibilities for matchday operations and client engagement, offering a competitive salary and benefits including a club bonus scheme and holiday entitlement.