Practice Manager

NHS; Sleaford; On-site; GBP 40,000 - 55,000; Full time

Job summary

A local healthcare practice in Sleaford seeks a motivated practice manager to oversee operations and enhance team performance. The ideal candidate should have significant leadership experience and a degree-level education. Responsibilities include managing staff recruitment, ensuring regulatory compliance, and improving service delivery across two sites. Exceptional communication and IT skills are essential for this role, which also demands flexibility in working hours. This position offers an opportunity to shape the strategic vision of a caring community-focused practice.

Qualifications

• Proven experience in a senior management position.
• Previous experience in a primary care or healthcare setting.
• Willingness to work flexible hours across two different sites.

Responsibilities

• Oversee the day-to-day operations of the practice.
• Manage the recruitment process and staff management.
• Ensure compliance with legislation and manage complaints.

Skills

Excellent communication and interpersonal skills

Calm, resilient and adaptable under pressure

Excellent IT and administrative skills

Proactive solution-focused approach

Team player

Education

Degree level education or management qualification

Tools

SystmOne

Job description

Millview Medical Centre is a forward thinking practice that strivesto deliver outstanding holistic care across two sites in Lincolnshire. Workingclosely with the four partners, we are looking for a highly motivated practice managerwith proven leadership skills to enhance our capable and committed team. Applicantsshould have exceptional people skills to inspire others and promote a supportiveworking environment built upon respect, honesty and trust. Being organised andefficient they will aim to improve and develop services offering a uniqueopportunity to help shape the strategic vision and direction of the practice.

Main duties of the job

Working under the direction of thepartners, the practice manager will liaise with line managers and staff to co-ordinateall aspects of the day to day running of the business. They will embed aculture of openness and transparency throughout the practice team.

• We are looking for a candidate with provenexperience in a senior management position
• Excellent communication and interpersonal skills
• A team player
• Calm, resilient and adaptable underpressure in an ever evolving environment
• Excellent IT and administrative skills
• Self motivated with a proactive solutionfocused approach
• Previous experience in a primary care or healthcaresetting
• Knowledge of NHS systems, regulations andstructures.
• Experience using systmOne
• Degree level education or managementqualification
• Willingness to work flexible hours acrosstwo different sites.

Millview are proud to callthemselves a family and it is imperative that the future practice manager isthe right fit to their hardworking and dynamic team. The right person shouldbuild upon the excellent care already delivered.

About us

Rated Good by the Care Quality Commission in all areas, Millviewis a dispensing practice, based in the market town of Sleaford and the ruralvillage of Heckington, with a registered population of just over 12,400patients. Being only 5 miles apart, all staff work across both practices duringany working week, and patients can access the full range of services at bothdemographics.

Our vision statement is to, work closely with patients,families and carers to deliver individual quality services that cater for thehealth needs of every patient. With this in mind, we are proud of a verycohesive community and the role we have supporting local residents. Regularmeetings with the proactive PPG provide the opportunity for constructivefeedback and we consider this an important part of shaping patient care.

The practice works closely with our PCN and our associatedfederation which means that we have a varied staff base of additional rolesworking in practice supporting day-to-day services. This includes physio,clinical pharmacists and a mental health prescriber. With a minor operationsuite at Heckington, we are also able to offer regular surgical sessions.

We are a training practice and supportboth medical, nursing and paramedic students throughout the year receiving agreat deal of positive feedback. The practice also encourages staff development,and many have been able to enhance their role by undertaking apprenticeshipsand other training courses.

Job responsibilities

The following are the core responsibilities of the practice manager. There may be onoccasion, a requirement to carry out other tasks; this will be dependent upon factors suchas workload and staffing levels.The practice manager is responsible for:

a. Overseeing the day-to-day operations of the practice, ensuring staff achieve theirprimary responsibilities

b. Functional management of all clinical and administrative staff

c. Managing the recruitment process for the practice and establishing, reviewing and regularly updating Job Descriptions and PersonSpecifications

d. Managing contracts for services i.e. cleaning, gardening, window cleaning etc.

e. Leading change and continuous improvement initiatives

f. Coordinating the reviewing and updating of all practice policies and procedures

g. Coordinating and lead the compilation of practice reports and the practicedevelopment plan (PDP)j. Developing, implementing and embedding an efficient business resilience plan(BRP)

h. Managing the financial elements of the practice, including budgets, petty cash, etc.in conjunction with the partners- 4 -

i. Ensuring the team reach QOF targets (supported by the nursing and administrativeleads)

j. Liaising at external meetings as required

k. Marketing the practice appropriately

l. Managing the Patient Participation Group

m. Managing all complaints effectively

n. Ensuring compliance with legislation and deal with disciplinary issues accordingly

o. The management of the premises, including health and safety aspects such as riskassessments and mandatory training

p. Managing the practice IT system, delegating staff to act as administrators.

q. Ensuring compliance with IT security and IG

r. Coordinating of all projects within the practice

s. Ensuring all staff have the appropriate level of training to enable them to carry outtheir individual roles and responsibilities effectively

t. Maintaining the practice and NHS choices websites

Person Specification

Qualifications

• Educated to degree level or equivalent professional qualification.
• Previous primary care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.