Practice Based Care Co-ordinator

Asplands Medical Centre; Milton Keynes; On-site; GBP 25,000 - 30,000; Full time

Job summary

A progressive GP surgery in Milton Keynes seeks a proactive Care Coordinator to support clinical teams and help patients navigate their care. You will manage health reviews for vulnerable patient groups, coordinate appointments, and liaise with GPs, nurses, and external services. This role requires strong organisational and communication skills in a patient-focused environment. Ideal candidates will thrive in collaborative problem-solving and enjoy direct patient interactions. Join a dedicated team aiming to enhance patient health outcomes.

Qualifications

• Experience in healthcare or patient coordination is highly desirable.
• Ability to effectively manage multiple patient pathways.
• Strong interpersonal skills and a compassionate approach are essential.

Responsibilities

• Coordinating health reviews for vulnerable patient groups.
• Managing recalls for Depression and Dementia Reviews.
• Monitoring patients on therapeutic regimens.

Skills

Organisational skills

Compassionate communication

Problem-solving

Job description

The Care Coordinator will play an essential part in supporting our clinical team by helping patients navigate their care, coordinating health reviews, and ensuring key patient groups are proactively supported. You will be the first point of contact for several patient pathways and will work closely with GPs, nurses, administrative staff, and external healthcare providers.

Main duties of the job

Your daily work will focus on supporting vulnerable and high-priority patient groups. Duties will include (but are not limited to):

• Coordinating Learning Disability (LD) reviews and ensuring reasonable adjustments are documented and communicated.
• Managing recalls for Depression Reviews and Dementia Reviews, including liaising with relevant clinicians
• Monitoring patients on NOAC/DOAC therapy,ensuring up-to-date weight records and reviewing compliance.
• Overseeing certain injection therapy schedules, ensuring timely appointments and monitoring safety requirements
• Supporting delivery of NHS Health Checks, including invitations, scheduling, and documentation.
• Reviewing Childhood Immunisation missed appointments and contacting families to rebook.
• Conducting and coordinating Cancer Care Reviews, ensuring timely follow-up and holistic support for patients and their families.
• Handling Carer forms, maintaining an accurate register, and supporting carers with available resources.
• Updating the practice website when required
• Assisting with Research projects, including patient ID, invitations, and data collection where appropriate.
• Acting as the main point of contact for local residential home coordinating care and supporting communication between the surgery, carers, and residents.
• Working collaboratively across the practice and with external services to ensure seamless patient care.

About us

About Us

We are a friendly, forward-thinking GP surgery dedicated to providing high-quality, patient-centred care. As demand grows and our services expand, we are looking for an organised, compassionate, and proactive Care Coordinator to join our multidisciplinary team. This role is ideal for someone who enjoys patient contact, solving problems, and working collaboratively to improve patient experience and health outcomes.

Job responsibilities

The Care Coordinator will play an essential part in supporting our clinical team by helping patients navigate their care, coordinating health reviews, and ensuring key patient groups are proactively supported. You will be the first point of contact for several patient pathways and will work closely with GPs, nurses, administrative staff, and external healthcare providers

Person Specification

Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.