Postgraduate Admissions Assistant

The University of Manchester; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading UK university is seeking an enthusiastic candidate to support the postgraduate research admissions processes. The role involves processing applications, acting as the first point of contact for queries, and supporting open days. The ideal candidate will have experience in a higher education administrative role, strong organizational skills, and the ability to adapt to changing environments. This position offers a market-leading pension scheme and excellent employee support services, with flexibility to consider hybrid working.

Benefits

Fantastic market leading Pension scheme

Excellent employee health and wellbeing services

Exceptional starting annual leave entitlement

Additional paid closure over the Christmas period

Local and national discounts at major retailers

Qualifications

• Experience of working with administrative processes in a Higher Education customer facing office environment.
• Strong organisational and accuracy skills are essential.
• Ability to adapt to changing systems and platforms.

Responsibilities

• Support our postgraduate research admissions processes.
• Process applications and act as a first point of contact for queries.
• Support open days and visit days, interviews, and confirmation and clearing activities.

Job description

About the role

We are happy to consider flexible working options in line with the requirements of the role.

When you’re with us, you’re not only working for the University. You’re working for people in our local communities and beyond, who benefit from our teaching, research and social responsibility. Here, no matter what your role or responsibilities, everyone works together with one common goal.

The role is to support our postgraduate research admissions processes and ensure that our applicants and offer holders have an excellent experience and introduction to the University.

Responsibilities

We are looking for enthusiastic people to be part of our admissions teams supporting our applicants and programme teams, working collaboratively in accordance with good customer care principles. Alongside processing applications and acting as a first point of contact for queries, you will also support open days and visit days (either on-campus or virtual), interviews and confirmation and clearing activities.

The successful candidate will have experience of working with administrative processes in a Higher Education customer facing office environment, preferably within PGR student administration. The role requires applicants who thrive in a busy team environment, who enjoy interacting and supporting a wide range of people and who are flexible and responsive to customer needs. Strong organisational and accuracy skills are essential alongside the ability to adapt to changing systems and platforms and work and communicate successfully across both face to face and virtual channels.

Benefits

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

Equal Opportunities

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Flexible Working

Our University is positive about flexible working – you can find out more here. Hybrid working arrangements may be considered.

Important Information

Please be aware that due to the number of applications we unfortunately may not be able to provide individual feedback on your application. We are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to [e-mail]. Any CV’s submitted by a recruitment agency will be considered a gift.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Contact Details

Enquiries about the vacancy, shortlisting and interviews:
Name: Olivia Mullally or Xinyi He
Email: [e-mail] or [e-mail]

General enquiries:
Email: [e-mail]

Technical support:
Jobtrain: 0161 850 2004 https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.