Porter

NHS; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A large healthcare organization in Wales is seeking a Porter to support patient and materials movement. The role involves physically demanding tasks and may include driving duties. Ideal candidates should have experience in customer-focused environments, preferably within healthcare. Good communication skills and the ability to work as part of a team are essential. This position offers opportunities for career growth within a diverse and inclusive workplace, dedicated to excellent patient care.

Benefits

Generous leave

Leading pension

Career growth opportunities

Ongoing learning and development

Qualifications

• Experience working in a busy customer-focused environment, ideally in healthcare.
• Prior experience in porter or transport services.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Carry out patient and materials movement responsibilities.
• Complete cleaning and organization of assigned areas.
• Conduct driving duties as required for transporting patients or materials.

Skills

Customer service focus

Teamwork

Communication skills

Ability to perform physically demanding tasks

Education

Good standard of education or relevant experience

Tools

Driving license (Cat B and Cat D1)

Job description

Go back Cwm Taf Morgannwg University Health Board

Porter

The closing date is 01 January 2026

Porters are responsible for carrying out the duties of patient and materials movement, ensuring that outside areas are kept litter free. They may be requested to work in any location which is part of the Health Board and act as a vehicle driver when required. The provision of linen services and receipt and delivery of supplies will also apply if applicable to the area / site the porter is assigned to.

Main duties of the job

• Carry out tasks as directed by supervisor.
• Carry out specific duties appropriate to the portering functions in individual departments ensuring that all necessary tasks are completed.
• Plan collection and delivery of articles as directed by departmental head when providing cover in R+D.
• Driving duties as required.
• To plan and organise accurate and timely daily delivery and collection of mail when working in post room.
• To deliver urgent medical records to departments as requested.
• To undertake a variety of physically demanding tasks.
• To ensure that the following duties are completed in accordance with Trust, Departmental and statutory procedures.
• To collect Transfusion blood for all wards and departments.
• Ordering taxi's at main entrance for patients on request.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

• Working within a busy customer focused and productive work environment (preferably within a healthcare setting).
• Prior work experience of porter or transport services with the health service or related work e.g. retail, factory, HM forces

Knowledge

• Educated to a good standard of education or relative work experience
• Full driving license. (Cat B license holders with a Cat D1 driver entitlement).
• Basic knowledge of porter or transport, waste, caretaker, security services, healthcare porter services
• Ability to communicate at all levels
• Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board