Porter

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 18,000 - 25,000; Full time

Job summary

A prominent healthcare provider in Liverpool is seeking Porters to join their team. This exciting role involves providing essential support services within the hospital, including moving patients and delivering meals. Ideal candidates should possess strong communication skills and demonstrate excellent customer service. The ability to work independently and in a team, under pressure, is essential. A flexible approach to the tasks and high standards of care are required, making this a vital position in ensuring effective operation of the hospital.

Responsibilities

• Provide a customer-focused Porter service.
• Support service improvements and maintain high productivity.
• Move patients and deliver patient meals.
• Manage safe movement of medical equipment.

Skills

Good verbal and written communication skills

Good Customer Service Skills

Understanding of health and safety issues

Ability to work within a team

Ability to use tact and diplomacy

Ability to react flexibly

Basic computer skills

Job description

We are looking to recruit Porters to work various shifts Monday to Sunday supporting the Porter Services Department at Liverpool University Hospitals (Aintree Site).

This is an exciting opportunity for an experienced and capable individual with high standards of communication and a positive work attitude. You must be of smart appearance, polite manner and possess excellent customer service skills.

You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.

You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.

In this role you will be required to provide a customer focused Porter service.

Successful Applicants Must Have

• Good verbal and written communication skills.
• Good Customer Service Skills.
• Understanding for health and safety issues.
• Ability to work within a team and on your own.
• Ability to use tact and diplomacy in all situations.
• Able to react flexibly in changing circumstances.
• Basic computer skills.
  
  

You should be a team player who will support other team members, Coordinators and Managers.

**This vacancy will close once sufficient applications have been received so please apply soon if interested**

The role of a Porter is instrumental to the smooth running of the Hospital, you will move patients, deliver patient meals and manage safe movement of other medical equipment.

Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

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For further details / informal visits contact: Name: Sharna Hart Job title: Porter Services Manager AUH Email address: [e-mail] Telephone number: 0151 529 3477