Porter

NHS; East Grinstead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in East Grinstead is seeking a Porter to provide essential support services to patients, staff, and visitors. The role requires teamwork, reliability, and excellent interpersonal skills. Candidates should hold a Full UK Driving Licence and ideally have experience in portering within an NHS environment. The position offers varying shifts and a range of NHS benefits with a commitment to ongoing personal development and training.

Benefits

NHS benefits

Personal development opportunities

Qualifications

• Must possess a Full UK Driving Licence.
• Basic knowledge of health and safety protocols required.

Responsibilities

• Provide high-quality Porter service to patients and staff.
• Collect and deliver goods and medical equipment.
• Maintain patient confidentiality and adhere to data protection regulations.

Skills

Teamwork

Interpersonal skills

Communication skills

Education

Basic numeracy and literacy

Basic Health & Safety Certificate

Job description

We are looking for a Porter to join us. Experience in a similar role would be desirable but enthusiasm and experience of working in a team are equally important.

You would enjoy a range of NHS benefits. The Trust is committed to continued personal development.

Band 2 position

On a varying shift pattern of 0700-1500 and 1100-1900 over a 3 week rolling pattern, that includes 2 out of 3 weekends

Successful candidates will be reliable, flexible, and good team players who possess good interpersonal and communication skills

Applicants must have a Full UK Driving Licence

Main duties of the job

To provide a high quality, prompt and efficient Porter service to patients, staff and visitors in a safe & timely manner

To provide waste management collection service for clinical waste, domestic waste, glass, paper, cardboard from waste compounds around the site in accordance with Trust Policies and Procedures.

This position is for Portering Services as part of a teamand carry out various tasks within this role.

Please see job description for more detailed duties and responsibilities.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Job responsibilities

Key Responsibilities

• Wear correct and clean uniform whilst on duty.
• Attend departmental meetings as appropriate.
• To contribute positively to the effectiveness and efficiency of the team.
• The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:
• Collection and delivery of goods.
• Collection and delivery of medical gas cylinders.
• Transportation of patients between wards and departments, if required on an occasional ad hoc basis.
• Use of franking machine and letter sorting.
• Driving vehicles around site to collect waste. Full training will be provided.
• Transportation of food trollies from Catering department to the ward areas.
• Patient/Customer Care Responsibilities
• To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
• Communication with colleagues, other members of staff, patients, visitors and members of the public.

Person Specification

Qualifications

• Basic numeracy and Literacy
• Basic Health & Safety Certificate

Experience

• Previous knowledge and experience of Portering duties and standards
• Experience of working within a team environment
• Previous working experience within an NHS environment within Portering Services
• Experience of portering in a similar environment

Knowledge

• Basic Health and Safety Knowledge
• Basic Food Hygiene Knowledge
• To have an understand of COSHH and Risk Assessment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.