Porter

NHS; East Grinstead; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in East Grinstead is seeking a Porter to provide high-quality service to patients and staff. The role requires teamwork, good communication, and a Full UK Driving Licence. Responsibilities include waste management, collection of medical items, and supporting patient transport. Ideal candidates should have a background in portering or a similar setting. The trust offers a variety of benefits and is committed to staff development within a supportive team environment.

Benefits

NHS benefits

Training and development opportunities

Qualifications

• Experience in a similar role is desirable, but enthusiasm and team experience are also important.
• Applicants must have a Full UK Driving Licence.

Responsibilities

• Provide a high quality, prompt and efficient Porter service.
• Manage clinical waste and other waste collection in accordance with Trust Policies.
• Transportation of goods and patients as required.

Skills

Teamwork

Interpersonal skills

Communication skills

Education

Basic numeracy and literacy

Job description

Job summary

Porter

We are looking for a Porter to join us. Experience in a similar role would be desirable but enthusiasm and experience of working in a team are equally important.

You would enjoy a range of NHS benefits. The Trust is committed to continued personal development.

Band 2 position

On a varying shift pattern of 0700‑1500 and 1100‑1900 over a 3‑week rolling pattern, that includes 2 out of 3 weekends.

Successful candidates will be reliable, flexible, and good team players who possess good interpersonal and communication skills.

Applicants must have a Full UK Driving Licence.

Main duties of the job

To provide a high quality, prompt and efficient Porter service to patients, staff and visitors in a safe & timely manner.

To provide waste management collection service for clinical waste, domestic waste, glass, paper, cardboard from waste compounds around the site in accordance with Trust Policies and Procedures.

This position is for Portering Services as part of a team and carry out various tasks within this role.

Please see the job description for more detailed duties and responsibilities.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life‑changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Details

Date posted: 19 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full‑time

Reference number

276-7634769-AC

Job location

East Grinstead – Holtye Road, East Grinstead, RH19 3DZ

Job responsibilities

Key Responsibilities

• Wear correct and clean uniform whilst on duty.
• Attend departmental meetings as appropriate.
• To contribute positively to the effectiveness and efficiency of the team.

Main tasks

• The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location.

Portering Responsibilities

• Collection and delivery of goods.
• Collection and delivery of medical gas cylinders.
• Transportation of patients between wards and departments, if required on an occasional ad hoc basis.
• Waste Management collection.
• Use of franking machine and letter sorting.
• Driving vehicles around site to collect waste – full training will be provided.
• Transportation of food trollies from Catering department to the ward areas.

Patient/Customer Care Responsibilities

• To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
• Communication with colleagues, other members of staff, patients, visitors and members of the public.

Person Specification

Qualifications – Essential

• Basic numeracy and literacy.

Qualifications – Desirable

• Basic Health & Safety Certificate.

Experience – Essential

• Previous knowledge and experience of Portering duties and standards.
• Experience of working within a team environment.

Experience – Desirable

• Previous working experience within an NHS environment within Portering Services.
• Experience of portering in a similar environment.

Knowledge – Essential

• Basic Health and Safety Knowledge.
• Basic Food Hygiene Knowledge.

Knowledge – Desirable

• Understanding Infection Control.
• Understanding of COSHH and Risk Assessment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer details

Queen Victoria Hospital NHS Foundation Trust

East Grinstead – Holtye Road, East Grinstead, RH19 3DZ

Employer's website

https://www.qvh.nhs.uk/