Policy Manager (Consumer Policy)

Solicitors Regulation Authority; City of Westminster; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A regulatory authority for legal services is seeking a Policy Manager to lead the development and implementation of key policies aimed at improving the legal services market. This role involves producing high-quality reports and consultation papers, engaging with various stakeholders, and managing compelling policy projects. Ideal candidates will have a strong background in policy development, stakeholder engagement, and a keen understanding of the regulatory context within the legal sector.

Qualifications

• Experience leading high-profile policy projects with robust management techniques.
• Ability to build relationships with senior stakeholders.
• Experience in consumer policy, financial services or legal services is desirable.

Responsibilities

• Lead development and implementation of key policies.
• Produce well-written reports and consultation papers.
• Work collaboratively with a variety of stakeholders.

Skills

Policy development

Project management

Stakeholder engagement

Decision-making

Report writing

Job description

In the role of Policy Manager, you will lead the development, delivery and implementation of key policies likely to improve the legal services market in England and Wales. The work will be diverse and fast paced and often high profile. From considering how our regulation can promote access to justice for different people and businesses, to helping to develop and implement our policy positions on high-volume consumer claims, making sure our requirements strike the right balance between minimising regulatory burdens, while protecting consumers from harm. You will need to have a clear understanding of the SRA's regulatory purpose and approach and of the range of available regulatory tools. You will use policy techniques, engagement, and strong project management skills to lead policy development on complex issues which may be unfamiliar. You will ensure that the importance of an evidence base and the values of equality, diversity and inclusion thread throughout. As part of your role, you will produce and present well‑written reports, consultation papers, policy documents and board papers. You will provide specialist advice, support and briefings on complex policy issues within the SRA and externally. Working with a wide range of internal and external stakeholders, you will be confident in establishing influential relationships and will have the credibility to contribute effectively in external debate. As a member of the SRA's leadership team, you will promote the SRA's culture, values, policies and ways of working and will lead pieces of work as well as having opportunities to matrix line manage.

What's in it for you

• Lead major policy projects from design to implementation
• Gain exposure to high profile stakeholders

Qualifications

• You will be based in the office nearest to your location, with the expectation of working two days a week in the office and the remainder of the week from home. You may be required to travel between our offices as well as to other sites for meetings with stakeholders or attendance at specific events.
• Policy experts who thrive on juggling competing priorities and are able to lead policy development in areas outside of their expertise.
• Experience of leading high profile policy projects, using robust project management techniques to develop and implement a range of approaches to policy problems.
• Understanding of the regulatory context and how this shapes approaches to regulation in the legal sector.
• Ability to build influential relationships with senior level internal and external stakeholders.
• A strong decision maker, with ability to produce practical and clear conclusions to complex issues.
• Ability to produce a range of documents to an exceptional standard, including board papers and consultation documents.
• Ability to work at pace to challenging deadlines, juggling a number of competing priorities.
• Experience in any of consumer policy, financial services or legal services would be desirable.