Plumbing Engineer - Teesside

HomeServe Membership Ltd; Oak Tree; On-site; GBP 34,000 - 39,000; Full time

Job summary

A leading home repair company in the UK is seeking Plumbing Engineers to maintain and repair plumbing systems in residential settings. The role includes extensive training and support from experienced engineers. Ideal candidates will have a Level 2 Plumbing qualification and experience in domestic plumbing. Benefits include a competitive salary, a guaranteed bonus, extra leave options, and comprehensive learning opportunities. Join a collaborative culture that prioritizes customer satisfaction and employee development.

Benefits

Pension scheme with Income Protection Cover

33 days annual leave

Company van with fuel card

Access to private training facility

Qualifications

• Must provide copies of relevant plumbing certificates.
• Experience working as a plumber in domestic housing.
• Full UK Driving Licence with minimal points.

Responsibilities

• Maintain and repair plumbing systems in customers' homes.
• Provide industry-leading service to enhance the company's reputation.

Skills

Customer service

Problem-solving skills

Proactive, 'can do' attitude

Attention to detail

Education

Level 2 in Plumbing

Tools

Company tools

Job description

HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.

• Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
• Week 2 – You will be buddied up with an experienced HomeServe Plumbing Engineer.

Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.

What you must have:

• Level 2 in Plumbing (if successful, copies of your certificates must be provided)
• 1st and 2nd fix plumbing experience
• Experience working as a plumber in domestic housing
• Full UK Driving Licence with no more than 6 penalty points
• Excellent customer service
• Proactive, 'can do' attitude
• Keen eye for detail and problem‑solving skills

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as making a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.

HomeServe has over 30 years of experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.

Location & Working Hours

• Location – Teesside
• Full Time – 40 hours per week (includes some weekend, evening and bank holiday work)
• Salary – £34,800 – £38,950 (salary dependent on experience). Plus a £1,500 guaranteed bonus in your first year.

Benefits

• Additional paid overtime
• Fantastic pension scheme including Income Protection Cover
• 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
• Up to £2,500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
• Free HomeServe Cover 8 policy
• Employee assistance programme looking out for you and your family
• Company van with fuel card
• Use of company tools, uniform and PPE
• Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
• Learning and development opportunities
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager