Planning & Service Manager (Packed & Powders)

AIMCH; Bircotes; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading logistics company in Bircotes seeks a proactive Logistics Planning Manager to lead a centralised planning and order taking function. You'll optimize logistics processes, manage relationships with transport providers, and drive continuous improvement initiatives. Ideal candidates have a business degree, strong leadership skills, and proven experience in logistics planning. Join us for a chance to make a significant impact in a dynamic environment and enjoy a comprehensive benefits package.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Discounts via Tarmac Reward

Employee Assistance helpline

Training and development opportunities

Qualifications

• Strong resilience and structured approach to problem-solving.
• Strong knowledge of relevant road legislation.
• A customer-first attitude and focus on adding value.

Responsibilities

• Lead the logistics planning and order taking function.
• Define and implement logistics best practices.
• Manage relationships with transport providers.

Skills

Leadership

Logistics planning

Problem-solving

Communication

Stakeholder management

Numeracy

Continuous improvement

Collaboration

Customer service

Education

Business degree or equivalent

Transport Certificate of Professional Competence

Chartered Membership of Chartered Institute of Logistics & Transport

Tools

Logistics planning tools

Job description

Overview

Are you passionate about logistics and ready to lead a high-impact function at the heart of our operations? We’re looking for a proactive and strategic leader to shape the future of our Planning & Order Taking team within the Cement & Packed Products business. This is a unique opportunity to drive innovation, streamline processes, and deliver outstanding customer experiences. If you thrive in a fast-paced environment and love solving complex challenges, this role offers the perfect platform to make a real difference.

Responsibilities

• Leading the creation of a centralised planning and order taking function
• Defining and implementing logistics best practices across process, technology and automation
• Optimising routing, scheduling and load planning to improve delivery performance and reduce costs
• Ensuring robust order-taking processes that eliminate load contamination risks
• Collaborating with internal teams to align transport plans with supply chain needs
• Managing performance of transport providers, including own-fleet and third-party carriers
• Driving delivery KPIs such as OTIF (On Time In Full)
• Resolving service issues and implementing solutions to maintain customer satisfaction
• Leading continuous improvement initiatives to boost reliability and efficiency
• Building strong relationships with hauliers, logistics partners and customers
• Creating a seamless and positive experience for customers placing orders
• Managing all communications into the Logistics Control Tower within agreed SLAs
• Working cross-functionally to ensure alignment on goals and priorities

What Youll Bring

• A pragmatic and resilient mindset with a structured approach to problem-solving
• Strong knowledge of relevant road legislation
• Clear and confident communication skills
• A passion for continuous improvement and delivering exceptional customer service
• High standards of numeracy and literacy
• Experience with logistics planning tools and systems
• Excellent stakeholder management and relationship-building skills
• A customer-first attitude with a focus on adding value
• Strong collaboration and influencing capabilities
• A commitment to team development and leadership

Your Functional Strengths

• Proven experience leading a centralised logistics planning and order taking team
• Familiarity with continuous improvement and a track record of successful change implementation
• Deep understanding of logistics planning systems and processes

Experience / Education

It is desirable that applicants have:

• Business degree level qualification or equivalent
• Transport Certificate of Professional Competence
• Chartered Membership of Chartered Institute of Logistics & Transport

Benefits

In addition to this role we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities including REACH: Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

Interested? Please click the apply button to complete your application. Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please note: occasionally we receive a large volume of applications and the published closing date may move forward. Apply promptly to avoid disappointment.

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Tarmac Trading Limited

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