Planning Officer

Baker Harding; Bradford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading planning consultancy in Bradford is seeking a dedicated Planning Officer to effectively schedule inspections and manage service delivery. The ideal candidate will have excellent communication and interpersonal skills with a strong organisational aptitude. Responsibilities include planning jobs, maintaining the Master Planning Schedule, and coordinating with team members. This position offers a chance to thrive in a fast-paced environment while ensuring compliance with industry standards and KPIs.

Qualifications

• Must be a competent user of Excel.
• Strong organisational skills and attention to detail are essential.
• Proactive approach to problem-solving in a fast-paced environment.

Responsibilities

• Schedule appointments for inspectors to visit premises.
• Allocate jobs to achieve company goals and time limits.
• Maintain the Master Planning Schedule and document cancellations.

Skills

Excellent communication and interpersonal skills

Organisational skills

Problem-solving

Computer literacy

Adaptability

Tools

Excel

Job description

Planning Officer We are seeking a dedicated and detail-oriented Planner to join a brilliant team in Bradford. The Planning Officer is responsible for scheduling visits and appointments and ensuring they are compliant with industry / company standards, customer service level agreements / expectations and KPI's.

What you'll be doing

• Contact clients to schedule appointments for inspectors to visit premises.
• Allocate / plan jobs to achieve company goals and time limits.
• Communicate jobs to inspectors in a timely manner.
• Maintain the Master Planning Schedule.
• Reschedule and document cancelled appointments
• Co-rodinate with operatives, inspectros and other team members to ensure a timely and efficient service delivery.

What you'll need

• Excellent communication and interpersonal skills.
• Ability to deal with complex and frustrating situations.
• Strong organisational skills and attention to detail.
• Competent user of Excel.
• Computer literacy for data entry and the production of reports and schedules.
• A proactive approach to problem-solving and the ability to adapt in a fast-paced environment.
• Strong interpersonal skills with the ability to work collaboratively within a team setting.