Planning Manager

Job&Talent; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a detail-driven Planning Manager for a hybrid role in e-commerce fulfillment. The ideal candidate will support warehouse operations by developing labour plans, owning KPI governance, and providing actionable insights. Key qualifications include strong analytical skills and experience in a logistics or e-commerce environment. This role offers a supportive team environment, training for success, and potential for a permanent contract after the probation period.

Benefits

28 days of holidays

Supportive team environment

Training and onboarding

Qualifications

• Strong analytical mindset with excellent Excel skills (pivot tables, formulas, data visualisation).
• Experience in a warehouse, logistics or e-commerce environment preferred.
• Confident in presenting data to stakeholders at all levels.

Responsibilities

• Lead the development of daily and weekly labour plans.
• Own KPI governance across departments and track performance.
• Analyse operational and labour-planning trends.

Skills

Analytical mindset

Excel skills

Data visualization

Presentation skills

Problem-solving

Tools

SAP

Job description

Planning Manager - E-commerce Fulfilment

Location : Hybrid (4 days on site, 1 remote)

Shift Pattern : 07 : 00 - 15 : 00 Monday to Friday

About the Role

We're looking for a detail-driven Planning Manager to support a fast-paced e-commerce warehouse operation. This role sits at the heart of performance, ensuring that labour planning, reporting, and operational forecasting are accurate, timely and aligned with the business's fulfilment goals.

You'll work closely with Operations, Recruitment, HR and Finance teams to turn data into clear, actionable insight. If you enjoy solving problems, improving processes, and helping a site run smoothly at scale, this is a great opportunity.

Lead Responsibilities - Planning & KPI Ownership

Lead the development, monitoring, and adjustment of daily and weekly labour plans in line with forecasted order volumes and productivity targets.

Own KPI governance across departments, tracking performance against plan and proactively identifying variances, risks, and required interventions.

Lead the maintenance and continuous improvement of operational reporting dashboards (productivity, pick rate, cost-to-serve, etc.).

Analyse operational and labour-planning trends to inform decision-making and drive continuous improvement.

Ensure data accuracy and alignment across WMS, time-and-attendance, and all planning documentation.

Provide clear, actionable performance insight to operational leaders, enabling informed planning decisions.

Support Responsibilities - Projects & Cross-Functional Work

Support wider project activity by providing analysis, modelling, and KPI input as required.

Contribute planning insights and performance metrics to project teams, trials, and improvement initiatives.

Assist in preparing documentation, data packs, and reporting to enable successful delivery of project outcomes.

What We're Looking For

Strong analytical mindset with excellent Exce skills (pivot tables, formulas, data visualisation).

SAP knowledge is preferred but not essential

Experience in a warehouse, logistics or e-commerce environment (preferred).

Confident in presenting data to stakeholders at all levels.

Ability to work independently, prioritise effectively and meet deadlines.

Comfortable working with multiple data sources and fast-changing information.

A proactive approach to problem-solving and continuous improvement.

What We Offer

28 days of holidays

Possible permanent contract after passing probation period

Training and onboarding to help you succeed in the role.

Supportive team environment with progression potential.

Progression as warehouse is rapidly expending

Weekly pay and onsite facilities.

If you are looking to contact our onsite team, please visit the site locator on our website.