Planning and Logistics Administrator

Paneltex Ltd; Hull and East Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading manufacturer in vehicle body conversion is looking for a Planning and Logistics Administrator in Hull. The role involves customer support, data management, and documentation preparation, requiring strong organisational skills, proficiency in Microsoft Office, and excellent communication abilities. Candidates should be self-motivated and willing to learn. This position offers 40 hours of work per week and a competitive salary starting from £12.50 per hour, along with various benefits like annual leave and life assurance.

Benefits

Equivalent of 32 days annual leave

Life Assurance Cover

Free parking

Employee Discount Scheme

Site closure over Christmas and New Year

Qualifications

• Experience in customer service roles is advantageous.
• Ability to work collaboratively in a team environment.
• Interest in the automotive industry is a plus.

Responsibilities

• Provide customer support through various channels.
• Maintain and update customer spreadsheets and documents.
• Assist in preparing planning schedules and documentation.

Skills

Self-motivated

Excellent organisational skills

Proficiency in Microsoft Office Suite

Customer service orientation

Effective communication skills

Ability to multitask

Tools

Microsoft Office Suite

Google Sheets

Job description

About Us

Established in 1991 in Kingston upon Hull, Paneltex began its journey as a manufacturer of insulated panels for cold storage. Over three decades, we’ve evolved into a global leader in temperature‑controlled vehicle body building and conversion. With six specialized factories strategically located across the UK, Paneltex now boasts a weekly production of hundreds of refrigerated vehicle bodies, vehicle body kits, and portable cold stores.

At the cutting edge of our sector, we lead the way in the development of commercial, specialised and refrigerated vehicles and storage systems. Our commitment extends beyond functionality; our products epitomize heightened productivity, enhanced safety measures, immaculate cleanliness, user‑friendly design, aesthetic appeal, and operational efficiency.

Position Title

Planning and Logistics Administrator

Location

Paneltex Ltd, Somerden Road, Hull, HU9 5PE

Reporting to

Planning & Logistics Supervisor

Hours of work

40 hours per week - Monday to Thursday 08:00 to 17:00 and Friday 08:00 to 14:00

Salary

From £12.50 per hour / 26K per annum

Benefits

• Equivalent of 32 days annual leave (inclusive of Bank Holiday)
• Life Assurance Cover
• Free parking
• Employee Discount Scheme
• Site closure over Christmas and New Year

Job Overview

As a Planning and Logistics Administrator within the Planning Department, you will play a vital role in supporting the Planning/Logistics team in achieving their targets and maintaining smooth operations within the department.

Key Duties and Responsibilities

• Customer Support: Provide excellent customer service by responding to enquiries via phone, email and in person, assisting drivers & contractors onsite with any queries.
• Data Management: Maintaining and updating customer spreadsheets, google docs, using the in-house computer systems to update records, upload and download documents.
• Documentation: Assist in preparing planning schedules, booking in contractors/3rd party work, creating documentation for the internal logistics team, creating charts & graphs within Excel as required.
• Training and Development: Participate actively in training sessions and workshops to enhance knowledge of planning processes, in house procedures. Gain a knowledge and understanding of Customer products.
• Teamwork: Working alongside the Planning supervisor and logistics drivers to ensure the department runs smoothly.
• Compliance: Ensure compliance with relevant regulations and company policies, particularly regarding data protection and confidentiality. Be able to check the functionality of each vehicle before it leaves site.
• Continuous Improvement: Identify opportunities for process improvement and contribute ideas to enhance efficiency and effectiveness within the planning and logistics department.
• Be familiar with the companys Health and Safety Policies and in particular with your responsibilities.
• Comply with all relevant internal rules, policies and procedures, included in the company handbook.

Knowledge, Skills and Abilities

• Self‑motivated, confident, friendly and engaging personality.
• Excellent organisational skills and attention to detail, with the ability to multitask and prioritise tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of Google Sheets (Training will be given)
• A proactive and adaptable mindset, with a willingness to learn and take on new challenges.
• Ability to work collaboratively in a team environment while also being capable of working independently when necessary.
• Interest in the automotive industry and a passion for providing exceptional customer service.
• Effective communication includes speaking, writing, active listening and taking instructions.
• Ability to prioritise and organise workload in order to meet deadlines.
• Good understanding of Health and Safety.
• Excellent work ethic and team player.
• Excellent timekeeping and attendance.
• Flexible approach to working additional hours when required.
• Driving Licence (advantageous)

Paneltex is an inclusive employer and does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, disability or any other personal factor. We would welcome applications from a diverse range of applicants. No agencies please.