Overview
Our client is hiring now for a Planner for a London based SME who operate in the M&E Building Services Maintenance sector within Social Housing. The Planner will plan and manage engineers' and sub-contractors' workload/diaries, control the works allocation from pre-arranged programmes and make further appointments for any follow-on works. This is a full-time onsite role in Camden, working Monday to Friday between the hours of 8am to 5pm.
Responsibilities
- The primary role is to ensure that the appointments are completed on time during the day. Any jobs re-arranged for another day must have been authorised by the manager, with notes fully updated and emails sent to confirm.
- Ensure that completed PPM tasks comply with statutory and regulatory compliance.
- Plan the engineers' and sub-contractor daily routines and deploy orders/ jobs for attendance.
- Manage the engineers' time throughout the day and prioritise critical works.
- Update job statuses. You will update the status of all works orders to completion including client systems and regularly report as to the productivity of the engineers throughout the day.
- Undertake any other duties as required by the manager and company from time to time, when these duties are necessary.
- Ensure all certification is uploaded for the supervisor to validate/verify.
- Ensure appointments are processed, inputted onto the relevant systems/ trackers and jobs attended within the specified timescales.
- Ensure engineers have the correct information required to complete the job.
- Provide supervisor with appointment details to enable verification of work deployed to engineers.
- Update planned and preventative maintenance (PPM) schedules according to the data provided by clients/ engineers.
- Answering all queries politely and deal with any complaints in a professional manner.
Knowledge & Skills
- The role requires good knowledge of building maintenance services/engineering associated with repairs and installation works, as well as experience within social housing contracts and construction or building services industry.
- Full understanding and knowledge of responsive repair contracts.
- Working knowledge of H&S legislation, regulations and ACOPs.
- Full and sound knowledge of gas distribution and heating system within a domestic setting.
- Good understanding of contract management and specifications.