PIM Operational Change Manager

Railpen; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading pension management firm based in London seeks an Operational Change Manager to drive operational efficiency and oversee IT service delivery. The ideal candidate will possess extensive experience in the Pension/Asset Management industry, with strong skills in project delivery and stakeholder engagement. This role supports hybrid work and offers competitive benefits including a generous bonus plan and membership in a pension scheme. Applicants must have the right to work in the UK.

Benefits

Competitive salary

28 days annual leave plus bank holidays

Generous annual bonus plan

Private Medical Insurance

Flexible working arrangements

Qualifications

• Experienced operations or change professional within the Pension/Asset Management industry.
• Sound understanding of DB and DC occupational pension schemes.
• Track record of delivering projects across various asset classes.

Responsibilities

• Oversee successful delivery of IT & Change services.
• Collaborate with departments to implement strategies for business improvement.
• Utilize technology to support products and propositions.

Skills

Operations management

Change management

Project delivery

Communication

Stakeholder engagement

Tools

Charles River

Job description

Fund Operation Change Manager

We have an incredible opportunity to join our Operations team as an Operational Change Manager, based in our London office on a permeant basis (hybrid working).

Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here .

The Role

The Operational Change Manager will have responsibility to work in partnership with all departments of the Pensions Investment Management (PIM) business unit, looking across their products and propositions with an eye on how change and technology can support them. Both from a business as usual perspective, and a strategic proposition.

This role will help oversee the successful delivery of IT & Change services into the Railpen Pensions Investment management business. They will also work closely with our core portfolio management system, Charles River, providing input into strategic capabilities of the platform, BAU issues, and planned enhancements and upgrades.

This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK.

The Person

The successful candidate will be an experienced operations or change professional and subject matter expert within the Pension/Asset Management industry, specifically proposition, product and investment solutions for UK pension schemes. You will also have a sound understanding of DB and DC occupational pension schemes coupled with UK, EMEA and global pension structures. We are looking for someone who has a successful track record of delivering projects and enhancements using their existing knowledge of a broad range of underlying asset classes including equities, fixed income, real estate, private equity and cash.

To be successful in this role you will be adaptable and have the ability to make sound decisions in ambiguous situations, whilst planning for both the short and long term. You will be collaborative in your approach when actively seeking the views of the organisation to allow you to unite diverse individuals and opinions and reach mutually agreed positions. Being an effective and influential communicator is key to this role to allow you to drive innovative solutions and influence the business.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for.You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.

What we can offer you

• A competitive salary
• 28 days annual leave plus bank holidays
• Generous annual bonus plan
• We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
• 4x Life Assurance cover
• Colleague referral scheme

Heath & Wellbeing

• Private Medical Insurance
• Employee assistance programme
• Health cash plan
• Eye care vouchers
• Flu vaccination

Lifestyle

• We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
• Buy and sell holidays
• Give as you earn scheme
• Paid volunteering days
• Flexible half days leave
• Electric vehicle leasing
• Cycle to work scheme

Next Steps

Please apply for the apply button or visit Careers Page by Monday 15th December 2025.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life .