Physiotherapy Team Coordinator

NHS; Remote; GBP 24,000 - 30,000; Full time

Job summary

A regional healthcare provider in the United Kingdom is seeking a Physiotherapy Team Coordinator to join their physiotherapy team. This role involves providing administrative support to enhance department functions, managing diaries, arranging meetings, and overseeing rostering tasks. Ideal candidates should have qualifications in business administration, strong IT skills, and the ability to work both independently and as part of a team. The position is located in Royal Leamington Spa and requires you to engage with staff and patients effectively.

Qualifications

• NVQ Level III in Business Administration or equivalent.
• Diploma in administrative practice or business management or equivalent.
• Good standard of general education including Maths and English.

Responsibilities

• Provide comprehensive administrative support to the Physiotherapy Manager.
• Support HR and incident investigations by arranging meetings.
• Maintain health roster data including sickness and training.

Skills

Good interpersonal skills

Excellent IT skills

Strong communication skills

Organizational skills

Customer service skills

Education

NVQ Level III in Business Administration

Diploma in administrative practice or business management

Good standard of general education (4 GCSEs)

Tools

Microsoft Office

Outlook

Excel

Job description

Job Summary

An opportunity has arisen for the position of Physiotherapy Team Coordinator within South Warwickshire University NHS Foundation Trust. We are looking for an enthusiastic individual with a passion for helping others to join our physiotherapy team. You will work alongside our Operational Leads to support the effective functioning of our busy department, overseeing and completing administrative processes, building rosters, and supporting operational and professional leads.

Responsibilities

• Provide comprehensive administrative support to the Physiotherapy Manager and Admin Manager, including managing the electronic diary, arranging meetings, and taking minutes.
• Support HR and incident investigations by arranging meetings, taking minutes and typing letters.
• Respond to telephone enquiries and forward messages accurately and confidentially.
• Source, order and distribute equipment, ensuring items are signed for and logged.
• Build and maintain health‑roster data, including sickness, training, leave and annual‑leave management.
• Monitor sickness triggers, arrange return‑to‑work and sickness meetings, and draft sickness outcome letters.
• Book appraisal and training meetings, monitor professional registration renewal, and ensure up‑to‑date staff competence.
• Support recruitment, including liaising with Employment Services and coordinating induction for new staff.
• Generate change, termination and other administrative forms for manager approval.
• Collect and compile activity data for audit and reporting to meet Trust health and safety requirements.
• Supervise SWIMS and Therapies Booking Team workloads and monitor call handling.
• Act as Communication Champion to disseminate department and Trust messages to all staff.
• Attend relevant meetings, take minutes, follow up actions and keep the department updated with current information.
• Speak to patients about appointments or concerns.

Qualifications

• NVQ Level III in Business Administration (or equivalent)
• Diploma in administrative practice or business management (or equivalent)
• Good standard of general education (4 GCSEs or equivalent), including Maths and English language
• Evidence of ongoing professional development

Experience

• Previous experience of working in a clerical/administration post
• Previous experience working within the NHS (desirable)

Skills

• Good interpersonal, negotiation, verbal and written communication skills
• Excellent IT skills and experience using Microsoft Office, Outlook and Excel, and other databases
• Sound personal management skills – prioritising, planning, organisational, time management and problem solving
• Excellent customer service skills
• Understand issues related to and maintain confidentiality

Personal Qualities

• Ability to work effectively as part of a team and independently
• Ability to deal with unpredictable workload and frequent interruptions
• Tactful and diplomatic
• Adaptable and flexible
• Ability to operate a bring‑forward system and follow up action points from meetings

Other Essential

• Flexibility to work in other areas when required

Disclose and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job Location

Royal Leamington Spa Rehabilitation Hospital, Heathcote Lane, Warwick, CV34 6SR

Employer Details

South Warwickshire University NHS Foundation Trust

Website: https://www.swft.nhs.uk/