Phlebotomist

NHS; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare provider in Bristol is seeking an experienced phlebotomist to join their nursing team. The role involves retrieving blood samples, maintaining patient rapport, and ensuring sample integrity. Candidates should possess a valid life support certificate and strong interpersonal skills. This position offers a chance to work collaboratively in a dynamic health environment and make a significant impact on patient care.

Qualifications

• Evidence of appropriate knowledge base.
• Understanding of health and safety issues.
• Understanding of needle stick injury issues.

Responsibilities

• Establish rapport with patients and help alleviate anxieties.
• Identify appropriate blood tests required.
• Accurately label specimens with patient details.
• Maintain integrity of collected samples.

Skills

Good interpersonal skills

Problem-solving skills

IT literate

Initiative

Education

Basic/advanced certificate of life support

Job description

The phlebotomist is part of the nursing team responsible for ensuring that the practice provides an optimum service of care to the practice population for Montpelier Health Centre.

The phlebotomist serves patients by identifying the best method for retrieving blood, preparing specimens for laboratory testing, preforming screening procedures and promoting health.

Main duties of the job

The main duties and responsibilities are as follows.

1. Establish and maintain rapport with patients and help to alleviate anxieties regarding their procedures
2. Identify the appropriate blood tests required either requested by the GP, nurse or secondary care provider; or if the patient presents for monitoring of their chronic disease before their clinic appointment
3. Accurately label specimens with the patients details
4. Maintain the integrity of samples collected by processing immediately, either preparing for collection or appropriate storage
5. Record all consultations and procedures fully in computer notes and communicate with other disciplines as necessary
6. Following appropriate training, carry out Blood Pressure checks as requested by the nurse or GP, understanding normal parameters and identifying when to refer on as per MHC BP protocol
7. Be prepared for the patient to potentially become unwell during a procedure and assist the nurses in emergency situations
8. Maintain pathology stock stores
9. Working with the HCAs, ensure consumables ordering is monitored and actioned in a timely way
10. Provide assistance to all Clinicians with ensuring their consultation rooms / areas are stocked appropriately
11. Update knowledge and skills by participating in educational opportunities

About us

If you have a passion for delivering outstanding service to a diverse, inner-city population, then look no further than Montpelier Health, where inclusivity is encouraged and celebrated.

We believe that working collaboratively is key to offering the best possible service and you will always have a voice in being able to shape change at Montpelier. Compassionate, front line primary care is what we offer, with an ability to really make a difference and Partners who are visible, present, lead from the front and will listen to you.

If you believe in our values as much as we do, then reach out to Montpelier Health and take us up on this exciting opportunity.

Job responsibilities

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers via the use of interpreters, Language Empire, Google translate as appropriate

Recognise peoples needs for alternative methods of communication and respond accordingly

This role is designed to change and adapt to the needs of the practice, therefore this job description is a guide and as such is not exhaustive.

Person Specification

Qualifications

• Evidence of appropriate knowledge base.
• Basic/advanced certificate of life support.
• Primary care
• Understanding of health and safety issues.
• Understanding of needle stick injury issues.

Experience

• Good interpersonal skills, both verbal and written.
• Evidence of problem-solving and decision making skills.
• Good team player.
• Ability to be reflective, accept criticism and act constructively.
• Willingness to accept additional responsibilities.
• IT literate.
• Uses initiative.
• Ability to build effective working relationships with all practice staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.