Pharmacy Technician – Patient Services

NHS; Ipswich; On-site; GBP 29,000 - 35,000; Full time

Job summary

A prominent healthcare institution is seeking qualified Pharmacy Technicians to support our pharmacy service at the Ipswich site. The role involves clinical responsibilities in wards and dispensary, including undertaking medication reconciliation and counseling patients. Applicants must hold a relevant pharmacy technician qualification and be registered with GPhC. Experience in a hospital setting and strong communication skills are essential. This position offers a dynamic work environment with opportunities for training and development.

Qualifications

• Experience supervising other staff in a hospital pharmacy setting.
• Proficient in Medicines Management and Reconciliation.
• Completion of necessary training for patient counselling.

Responsibilities

• Undertake pharmacy duties in wards and dispensary.
• Conduct Medicines Reconciliation and counselling.
• Support the clinical pharmacy team with patient assessments.

Skills

Hospital pharmacy experience

Strong teamwork and communication skills

Patient counselling

Education

Certificate of higher education in Pharmacy Technician Practice

Registered with the GPhC as a pharmacy technician

Nationally recognised Accredited Checking Technician (ACT)

Job description

Job Summary

We are looking for qualified, registered Pharmacy Technicians to join our pharmacy team. You will be working clinically at ward level, within the dispensary, and will support our 7‑day pharmacy service on a rota basis for the Ipswich site.

Responsibilities

• Undertake pharmacy duties as dictated by management, including supporting Medicines Management and Optimisation on the wards and in the Dispensary.
• End‑check on prescriptions previously validated by a pharmacist (ACPT).
• Support the ward‑based clinical pharmacy team by assessing Patients Own Drugs (PODs) for suitability of use, discussing future supply with patient or care provider and ordering required medicines from Pharmacy.
• Transcribe medicine requirements from drug charts onto a ward pharmacy sheet.
• Undertake Medicines Reconciliation (having completed accredited training), checking patient medication history and comparing with prescribed medications on the in‑patient prescription chart.
• Counsel patients or carers (having completed in‑house or accredited training) including those with complex medication regimens or communication barriers such as disability, confusion or deliberate non‑compliance.
• Complete re‑validation Continuing Professional Development requirements and maintain registration with the General Pharmaceutical Council.
• Proactively support senior pharmacy colleagues to ensure that all relevant dispensary or ward issues are highlighted to all appropriate departmental staff.

Person Specification – Experience

• Hospital pharmacy and clinical ward‑based work.
• Experience supervising other staff.
• Workflow and staff coordination.
• Strong teamwork and communication skills.
• Training and supporting students and staff.
• Pharmaceutical dispensing and stock control.
• Reflection and Continuing Professional Development.
• Understanding of Trust expected values and behaviours (OAK).

Person Specification – Qualifications

• Certificate of higher education in Pharmacy Technician Practice or equivalent (C&G/NVQ3/BTEC).
• Registered with the GPhC as a pharmacy technician.
• Nationally recognised Accredited Checking Technician (ACT).
• Nationally recognised Medicines Management.
• Nationally recognised Medicines Reconciliation.

Desirable

• Patient Counselling experience.
• Certificate in Medicines Management for Pharmacy Technicians (CMMPT) or working towards it.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see the NHS Careers website.

Employer Details

East Suffolk and North Essex NHS Foundation Trust

Ipswich Hospital
Heath Road
Ipswich
IP4 5PD

Website: https://www.esneft.nhs.uk/