Pharmacy Technician

NHS; Leicester; On-site; GBP 30,000 - 35,000; Part time

Job summary

A healthcare provider in Leicester is seeking a motivated Pharmacy Technician to support medicines management and patient care. The role involves working approximately 14 hours weekly, focusing on tasks such as medicines reconciliation, managing prescriptions, and collaborating with healthcare professionals. Candidates should be qualified Pharmacy Technicians with strong IT skills and experience in a pharmacy or healthcare setting. Join a dedicated team committed to quality patient care and continuous improvement.

Qualifications

• Experience of working in a pharmacy or healthcare environment.
• Experience of long-term condition management and audit work.
• An up-to-date Basic Life Support Certificate or willingness to undertake the training.

Responsibilities

• Complete medicines reconciliation from hospital discharge letters.
• Manage repeat prescriptions in line with practice policy.
• Support lipid management and undertake structured patient reviews.

Skills

Strong knowledge of medicines management and prescription processes

Excellent IT Skills

High level literacy and numeracy skills

Excellent interpersonal skills

Excellent time management skills

Education

Qualified and registered Pharmacy Technician

At least 5 passes at GCSE Level

Tools

SystemOne

AccuRx

Eclipse

Microsoft Office

Job description

Job Summary

Downing Drive Surgery is looking for a Pharmacy Technician to join their workforce to work approx. 14 hours per week! We are looking for someone who is highly motivated, organised and has a positive can‑do attitude. Please see the attached Job Description and Person Specification for more information on the position.

Main Duties of the Job

The Pharmacy Technician is responsible for supporting safe, effective, and efficient medicines management within the practice. This includes completing medicines reconciliation from hospital discharges, outpatient correspondence, and new patient registrations, ensuring accurate and up‑to‑date medication records and appropriate long‑term condition recalls. The role involves managing repeat prescriptions and medication queries in line with legal and practice requirements, triaging requests via internal systems including Accurx and SCA processes, and providing medicines information to patients within scope. The Pharmacy Technician supports medicines optimisation and prescribing safety, including lipid management, DOAC monitoring, requesting and reviewing blood results, and reducing prescribing errors. They may deliver vaccinations under approved PGDs, maintain accurate clinical records, and contribute to medicines audits, MHRA safety alerts, governance, and quality improvement initiatives. Effective communication and collaboration with GPs, nurses, community pharmacies and wider healthcare providers is essential, alongside active participation in relevant practice and pharmacy meetings.

Job Responsibilities

Medicines Reconciliation & Patient Onboarding

• Complete medicines reconciliation from hospital discharge letters and outpatient correspondence
• Undertake new patient medicines reconciliation and set up Long‑Term Condition (LTC) recalls as required
• Review and update patient medication records accurately on the clinical system

Prescription & Medication Queries

• Process and manage repeat prescriptions in line with practice policy and legal requirements
• Handle prescription‑related queries from internal task lists
• Triage and respond to medication queries via the Accurx mailboxReview new and existing requests using SCA (Service Care/Clinical Admin) processes

Clinical Support & Medicines Optimisation

• Support lipid management and undertake structured patient reviews within scope
• Support DOAC management: request bloods, review results, check doses, and monitor safety (including INR‑related correspondence where applicable)
• Assist in reducing prescribing errors and improving prescribing safety
• Provide medicines information and advice to patients (within professional scope)

PGD Work

• Deliver vaccinations under an approved PGD as a registered Pharmacy Technician
• Maintain accurate records of vaccinations given

Audits, Governance & Safety

• Participate in MOF/ICB medication audits and medicines optimisation work
• Use and update the Eclipse system as required for audits and reporting
• Document, review, distribute, and support actioning of MHRA safety alerts
• Support quality improvement projects relating to medicines use and safety
• Conduct prescribing and medicines management audits as required

Communication & Collaboration

• Liaise with GPs, nurses, community pharmacies, hospitals, and other healthcare providers
• Communicate effectively with patients regarding medication changes and queries
• Support the multidisciplinary team with medicines‑related advice and administration
• Attend Practice Meetings including but not limited to: Practice meetings, Pharmacy Meetings, and any other ad‑hoc Meetings appropriate for role.

Details

Date posted: 18 December 2025

Pay scheme: Other

Salary: Depending on experience

Contract: Permanent

Working pattern: Part‑time

Reference number: A2818-25-0001

Job locations: 155 Downing Drive, Evington, Leicester, LE5 6LP

Person Specification

Experience Essential

• Experience of working in a pharmacy or healthcare environment
• Experience of working with IT programs and software such as Microsoft Office, Excel, Word, PowerPoint, Outlook and the internet.

Experience Desirable

• Experience of working in a primary care / General Practice environment
• Experience in long‑term condition management and audit work
• Experience of working with GP clinical systems such SystemOne, AccuRx, Eclipse

Qualifications Essential

• Qualified and registered Pharmacy Technician (GPhC or relevant professional body)
• At least 5 passes at GCSE Level, or equivalent, and/or a proven level of qualification acquired by experience in a similar role either paid or unpaid
• An up‑to‑date Basic Life Support Certificate or a willingness to undertake such training and maintain such certification.

Qualifications Desirable

• A good level of knowledge and understanding of the primary care sector and the healthcare sector.

Knowledge and Skills Essential

• Strong knowledge of medicines management and prescription processes
• Excellent IT Skills
• High level literacy and numeracy skills with a passion for detail and accuracy
• Discretion in the handling of sensitive and confidential information.
• Excellent interpersonal skills, able to build professional and personal credibility to gain the support of colleagues and external organisations.
• Excellent time management skills, capable of prioritising and managing competing demands and workloads.

Knowledge and Skills Desirable

• A good level of knowledge and understanding of the primary care sector and the healthcare sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer Details

Downing Drive Surgery

155 Downing Drive, Evington, Leicester, LE5 6LP

Website: https://www.downingdrivesurgery.nhs.uk/ (Opens in a new tab)