Pharmacy Customer Care Specialist

Britannia Pharmacy T/A Laville Limited; Vange; On-site; GBP 18,000 - 24,000; Full time

Job summary

A local pharmacy in Vange is looking for a Medical Counter Assistant to provide excellent customer service and support for healthcare needs. Responsibilities include receiving prescriptions, assisting customers, and promoting pharmacy services. The ideal candidate should be confident, motivated, and a team player, with a background in retail or healthcare preferred, but training will be provided. This role is a fantastic opportunity to make a difference in patients' lives while working in a friendly environment.

Qualifications

• Previous experience in pharmacy preferred, but retail or medical background accepted.
• Confident and hardworking individual with a keen interest in helping others.
• Motivated team player with strong communication skills.

Responsibilities

• Receive prescriptions from patients per company procedures.
• Order and sort repeat prescriptions efficiently.
• Visit local GP surgeries for prescription pickups and queries.
• Assist customers and refer to pharmacist when necessary.
• Sell over-the-counter medicines and provide healthcare advice.
• Ensure excellent customer service at all times.
• Maintain cleanliness and tidiness of pharmacy.

Skills

Customer service skills

Team player

Communication skills

Job description

A local pharmacy in Vange is looking for a Medical Counter Assistant to provide excellent customer service and support for healthcare needs. Responsibilities include receiving prescriptions, assisting customers, and promoting pharmacy services. The ideal candidate should be confident, motivated, and a team player, with a background in retail or healthcare preferred, but training will be provided. This role is a fantastic opportunity to make a difference in patients' lives while working in a friendly environment.