Pet Health Advisor: Front‑of‑House Client Care

Pets at Home; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A veterinary clinic in Edinburgh seeks a Pet Health Advisor to enhance client experience. Responsibilities include client interaction, digital communication handling, and support for clinical tasks. The role requires previous client-facing experience, a professional appearance, and the ability to manage a busy environment. Benefits include a pension scheme and discounts at various services. If you are a people person who loves pets and is seeking a rewarding role, we encourage you to apply!

Benefits

Pension scheme

20% discount at The Vet Group

CPD opportunities

Access to wider discounts

Qualifications

• Experience in client‑facing roles is essential.
• Must have a professional appearance.
• Confidence with computers, emails, and digital communications required.

Responsibilities

• Welcome clients and pets and ensure a warm environment.
• Handle calls and digital communications, troubleshooting client queries.
• Support admin tasks and clinical teamwork.

Skills

Experience in client‑facing roles

Professional appearance

Confidence with computers

Job description

A veterinary clinic in Edinburgh seeks a Pet Health Advisor to enhance client experience. Responsibilities include client interaction, digital communication handling, and support for clinical tasks. The role requires previous client-facing experience, a professional appearance, and the ability to manage a busy environment. Benefits include a pension scheme and discounts at various services. If you are a people person who loves pets and is seeking a rewarding role, we encourage you to apply!