Personal Assistant

Gowling WLG International Limited; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading law firm in Birmingham is looking for a Personal Assistant to join their Commercial, Employment and Pensions team. The role involves providing high-quality administrative support to fee earners and managing their workload effectively. Candidates should have a minimum of 12 months' experience and be proficient in Microsoft Office applications, demonstrating excellent communication and organizational skills. The position offers a hybrid work model and various benefits including annual leave, private medical insurance, and training opportunities.

Benefits

Hybrid working approach

25 days annual leave

Private medical insurance

Generous pension allowance

Life assurance

Three-month sabbatical every five years

Maternity, paternity and adoption leave

Health and wellbeing programmes

Onsite restaurant

Training and personal development opportunities

Qualifications

• At least 12 months experience in a Personal Assistant or similar role.
• Strong proficiency in Microsoft Office Suite.
• Excellent telephone manner and ability to handle client queries independently.

Responsibilities

• Provide administrative support to fee earners.
• Manage and deliver day-to-day workload of fee earners.
• Act as a workflow manager for other support services.

Skills

Microsoft Word

Outlook

Excel

PowerPoint

Exceptional communication

Organisational skills

Job description

Overview

We have an exciting opportunity for a Personal Assistant (PA) to join our Commercial, Employment and Pensions team in Birmingham. As a PA you will provide fee earners with the administrative support needed to provide seamless legal services to clients. You will be actively involved in managing and delivering your fee earners' day-to-day workload, providing high-quality and proactive administrative support throughout. You will act as a workflow manager for other support services, delegating and overseeing tasks such as document production, file management and copying or scanning to ensure work is completed efficiently. You will take a genuine interest in understanding client needs, building a thorough awareness of their requirements so you can consistently deliver an exceptional level of service to both fee earners and clients.

We are looking for someone with at least 12 months\' experience in a Personal Assistant or similar role, who can confidently demonstrate strong proficiency across Microsoft Word, Outlook, Excel, PowerPoint and the wider systems used within the firm. An excellent telephone manner is essential, along with the confidence to handle routine client queries independently when fee earners are unavailable. To thrive, you\'ll bring exceptional communication and organisational skills, work collaboratively as part of a team, and show real attention to detail in everything you do. You will bring a flexible, proactive and dependable approach, staying calm under pressure while managing tight deadlines and shifting priorities, and you should feel confident taking the initiative and playing an active role in keeping the team running smoothly.

What you’ll receive

The opportunity to work for a firm that has been recognised as one of the best places to work in the UK and has been ranked by Great Place to Work® for 26 consecutive years.

Benefits

• A hybrid approach to office and remote working.
• 25 days annual leave, with the option to buy up to a week\'s extra annual leave
• Private medical insurance, and the option to add family members
• A generous pension allowance
• Life assurance covering four times your annual salary
• The chance of a three-month sabbatical every five years
• Maternity, paternity and adoption leave schemes
• A range of health and wellbeing programmes
• State of the art offices, with an onsite restaurant
• Opportunities to flourish in your role through training and personal development

Equal Opportunities

Gowling WLG is committed to promoting equality and diversity in the firm and to Equal Opportunities in employment. The firm believes in equality of opportunity regardless of race or racial group (including colour, nationality, ethnicity, national origins), religion or belief, age, disability, sexual orientation, sex, gender re-assignment and gender identity, marriage and civil partnership, and pregnancy, maternity and paternity. This also includes any incidents of perceptive or associative discrimination and harassment. Gowling WLG seeks to attract and retain talented people from a diverse range of backgrounds and cultures to create an exciting and rewarding place to work. Our aim is to fulfil everyone\'s potential and together to achieve personal and business goals.