People Services Manager (HR)

Livin; Tudhoe; On-site; GBP 43,000 - 52,000; Full time

Job summary

A community-focused housing association in Spennymoor is looking for a People Services Manager. The candidate will provide HR advice and support across the organization, requiring strong relationship-building skills and knowledge of employment law. This full-time role offers a competitive pay package up to £51,558 with additional benefits. The successful candidate will work in a collaborative environment, contributing to innovative policies and procedures that support the organization's mission to improve community lives.

Benefits

Local Government Pension Scheme

Competitive benefits

Qualifications

• Experience in leading employee resourcing and relations in community-facing organizations.
• In-depth knowledge of employment law and best practices.
• Commitment to high standards and solutions-focused approach.

Responsibilities

• Provide comprehensive HR advice, support, and direction.
• Contribute to continuous improvement of employment offers.
• Embrace the use of Artificial Intelligence to innovate service delivery.

Skills

Relationship building

Employment law knowledge

Problem-solving

Job description

up to £51,558 dependent upon skills+ Local Govt. Pension Scheme and other competitive benefits (pay award pending)

Spennymoor, County Durham

Permanent, Full Time (37 Hours per week)

Are you passionate about attracting, selecting, inspiring and supporting people to thrive at work?

Are you experienced in leading employee resourcing and employee relations issues in a community-facing organisation with a social purpose?

This pivotal role provides a fantastic opportunity for an HR professional with outstanding relationship building skills to join a committed and values-driven team to deliver our ‘maximising the talent and contribution of our people’ strategy.

About us

We are an award-winning not for profit housing association that currently owns over 9,000 homes across County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our places. We work hard to make sure those homes are high quality, sustainable and adaptable, while meeting tenants’ current and future aspirations. We offer support that help people into work and training and increase their financial confidence and stability.

Our Plan A sets out our strategy for a realistic path to success. It's flexible. It can cope with the things we do not yet know. Importantly it’s cohesive, ensuring we are working together with our teams, partners, tenants and residents to maximise the impact we can make by improving lives through the provision of sustainable homes and places.

About the role

Our People Services Manager is a genuine touchpoint for managers and employees across the organisation ensuring comprehensive advice, support and direction on all HR matters. The role requires in depth knowledge of employment law and best people practice, high levels of professionalism and empathy, a commitment to high standards and a solutions-focused approach.

We have been successful in ensuring our workforce is populated with expert practitioners in their fields, all of whom have contributed to our top quartile tenant satisfaction measures (Top 5 in the UK in 2025).

With low absence and employee turnover rates we have built an engaged and highly skilled Livin team who believe fervently in our vision and strategy.

The successful candidate will contribute to the continuous improvement of our employment offer through progressive policies and procedures. Working in a highly collaborative and innovative working environment at our state-of-the-art HQ, we are embracing the emerging benefits of Artificial Intelligence to transform the way we deliver our services and realigning the efforts of our people towards high value knowledge-based work that make a sustained difference to our tenants and communities