People Operations Team Leader

Frazer Jones; Woking; On-site; GBP 80,000 - 100,000; Full time

Job summary

A high-growth business in the United Kingdom is looking for a People Operations Team Leader to enhance operational excellence across HR, onboarding, and payroll functions. You'll lead a team of HR and onboarding administrators, manage the employee lifecycle, and ensure compliance and best practices in all HR operations. The ideal candidate will have proven experience in leading HR teams and a strong understanding of HR processes. This role is perfect for those seeking a leadership position in a dynamic, people-focused environment.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems.

Responsibilities

• Lead and support a team of HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes including contracts and leavers.
• Own preparation and submission of monthly payroll data.
• Monitor HR ticketing system and resolve queries efficiently.
• Drive quality and compliance across HR processes.
• Champion continuous improvement in operational delivery.

Skills

Supervising HR administration teams

HR processes knowledge

Using HRIS

Using ticketing systems

Job description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Team Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities:

• Lead and support a team of HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.
• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.
• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.
• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.
• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You:

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems