People Coordinator - 6 month FTC

Moonpig; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading online gifting company is seeking a detail-driven People Coordinator to support the entire employee lifecycle. This role involves managing onboarding, maintaining HR systems, and ensuring compliance. Strong communication skills and experience with payroll administration are essential. The successful candidate will thrive in a fast-paced environment, balancing multiple tasks while upholding confidentiality. Join to contribute to a vibrant workplace culture and make a meaningful impact.

Benefits

Competitive Pay & Bonuses

Private healthcare

Flexible working

Career growth opportunities

Qualifications

• Previous experience as a People Coordinator or HR Administrator.
• Experience with payroll administration and generating HR documents.
• Proficient with HRIS and data cleansing projects.

Responsibilities

• Manage end-to-end employee lifecycle processes.
• Prepare employment-related documents and maintain HR systems.
• Support payroll administration and data checks.

Skills

Attention to detail

Excellent communication skills

Organizational skills

Proactiveness

HRIS experience

Tools

Google Workspace

Microsoft Office Suite

Job description

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

About the Role

We’re looking for a detail-driven and proactive People Coordinator to join our Group People Operations team. In this fast-paced role, you’ll support the full employee lifecycle, help keep our HR running smoothly, and make sure our people have a great experience from day one. You’ll work closely with the People Operations Manager and wider People team to deliver accurate, timely, and confident support across onboarding, admin, systems, reporting, and employee queries.

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This is an urgent requirement so you must be available to start immediately.

Key Responsibilities

• Manage end-to-end employee lifecycle processes, including onboarding, internal changes, and leaver administration.
• Generate employment-related documents such as contracts, offer letters, confirmations, amendments, and references, including bulk letter creation when needed.
• Maintain and update HR systems and internal databases, ensuring accuracy, consistency, and compliance.
• Support monthly payroll administration by preparing and validating changes, resolving discrepancies, and keeping data ready for submission.
• Conduct regular data checks and support or lead data cleansing projects across HR systems and personnel files.
• Maintain digital employee files with a high standard of confidentiality and audit readiness.
• Prepare routine people reports, trackers, and datasets, and support ad hoc reporting requests.
• Act as the first point of contact for People Operations queries via email, Slack, and internal channels.
• Manage the People inbox, prioritising queries effectively and escalating when needed.
• Support People Operations improvement initiatives, including updating templates, refining workflows, and improving documentation.
• Contribute to onboarding, systems, reporting, policy, and operational efficiency projects.

About you

• Some previous experience as a People Coordinator, HR Administrator, or in a similar People Operations role.
• Able to hit the ground running in a busy, fast-paced environment.
• Strong attention to detail, organisation, and accuracy.
• Excellent written and verbal communication skills.
• Experience supporting onboarding, document generation, and HR system updates.
• Experience with payroll administration or preparing monthly payroll changes.
• Proficient with Google Workspace or Microsoft Office Suite.
• Able to balance multiple tasks and deadlines at once.
• Proactive, solutions-focused, and confident working independently.
• High level of confidentiality and professionalism.
• Experience with HRIS platforms such as Namely, Workday, BambooHR, or HiBob is highly desirable
• Experience with data cleansing or HR systems improvement projects is highly desirable
• Experience with reporting/analytics and tools like Slack is highly desirable

Interview Process

Stage 1: Recruiter Screening Call (15–30 mins)

Stage 2: Interview with the Hiring Team (45 mins)

Offer 🎉

What's in it for you?

We believe in empowering our team to do their best work. Enjoy:

• 💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
• 💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
• 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
• 📈 Career Growth: Learning allowances, coaching & development programs.

Want to know more?

Explore our full benefits package: here

Our Ways of Working

We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Me For Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.