People and Culture Manager

Touchstone Support - Mental Health Charity; Leeds; On-site; GBP 41,000 - 46,000; Full time

Job summary

A leading mental health charity in the UK seeks a People and Culture Manager to provide HR strategic and operational support. This role involves managing HR compliance, resolving complex cases, and fostering an inclusive workplace. The ideal candidate will have significant HR experience, knowledge of employment law, and excellent communication skills. Benefits include flexible working, generous annual leave, and a personal wellbeing budget.

Benefits

28 days annual leave plus bank holidays

Flexible working opportunities

Personal wellbeing budget

Health and wellbeing activities

Inclusive maternity and parental policies

Learning and personal development opportunities

Qualifications

• Significant experience in HR and employment law dealing with complex cases.
• Excellent verbal and written communication skills.
• Ability to effectively engage staff at all levels.

Responsibilities

• Support HR strategic and operational levels to meet objectives.
• Lead and manage HR compliance including complex case resolution.
• Provide confidential support and advice to managers and staff.

Skills

HR experience

Employment law knowledge

Verbal and written communication

Engagement with staff

Job description

People and Culture Manager

Touchstone Pay Structure (2024) points 32-35, ranging from £41,926 - £45,158 pa, 37 hours per week.

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire, including the 2nd most inclusive employer in the UK in the “Top 50 Most Inclusive Employers” list and achieved Investors in People – Platinum accreditation. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

Responsibilities

This role is an exciting opportunity which involves working at an HR strategic and operational level to support Touchstone and its services to meet their objectives, and have a culture of high performance and inclusion where all colleagues thrive at work through the development and delivery of People and Culture plans. The postholder will be required to lead and manage HR compliance, including dealing with complex cases and provide comprehensive and confidential support and advice to Managers and staff.

Qualifications

You will need to have significant experience in HR and employment law including dealing with complex cases, excellent verbal and written communication skills, be able to effectively engage staff at all levels, and be committed to respecting diversity and anti‑discriminatory practices.

Equal Opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME, LGB and Trans communities and/or people with disabilities who are under‑represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role; if appointed, you will be required to provide relevant right‑to‑work documents at the point of an offer being made to you.

Benefits

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36% BME staff, 25% LGBTQ+ staff, 16% staff with a disability. Staff and peer support networks (as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro‑rata)
• Flexible working opportunities
• Personal wellbeing budget. Access to counselling and 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Information Sessions

30 December 2025 and 5 January 2026, at 12:00pm via Microsoft Teams. For more information on how to attend please visit the Touchstone website.

Application Process

We are unable to accept CVs as an application. The application pack can be found on the Touchstone website. Closing date: Monday 12 January 2026 at 12.00pm. Interviews will be held on: Thursday 29 January 2026.