People Analytics and Systems Assistant

THE CHARALLE GROUP; Crawley; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading accountancy firm based in Crawley is seeking a People Analytics and Systems Assistant to support their HR team. This role involves managing system queries, maintaining internal sites, and assisting with GDPR compliance. Ideal candidates will have a keen aptitude for systems work and strong attention to detail. Excellent communication skills and experience with confidential data are essential. The position offers a salary ranging from £25,000 to £27,000.

Qualifications

• Aptitude for systems-related work such as query resolution and data collation.
• Strong attention to detail and accuracy is essential.
• Must coordinate and prioritize multiple tasks to meet deadlines.
• Excellent communication and organizational skills required.
• Experience handling confidential and sensitive data is necessary.
• A proactive attitude and ability to work well in a team.

Responsibilities

• Act as the first point of contact for HR systems-related queries.
• Manage the HR Systems Inbox and resolve issues.
• Update Intranet sites with new material.
• Support maintenance and upgrades to HR systems.
• Assist in implementing new software, including testing.
• Ensure compliance with GDPR and Data Governance policies.

Skills

Aptitude for systems-related work

Strong levels of accuracy and attention to detail

Ability to coordinate and prioritize multiple tasks

Excellent communication skills

Experience with confidential data

Team player

Proactive and motivated

Intermediate/Advanced Excel

SharePoint authoring experience

Job description

People Analytics and Systems Assistant

• Type : commercial
• Firm : Accountancy
• Salary : £25 - 27,000
• Location : Crawley
• Leading Accountancy firm based in Crawley see a People Systems Assistant to Join the HR team. They are transforming to a cutting edge cloud-based system.This role will provide effective and proactive support to the People Analytics and Systems Team, acting as a first point of contact for system and process queries, supporting the maintenance, enhancements, and upgrades to systems, reporting and analytics along with responsibility for maintaining the internal People SharePoint sites. Core Duties will include :

Acting as the first point of contact for queries received in relation to set systems and processes, including, but not limited to :

HR Systems Software

Recruitment and on-boarding software

Online workflow and processes including holiday, sickness, leavers and movers

Employee benefits software

Learning management software

Salary review software

Performance review software

Simple reporting requests from any of our HR Systems

In addition, the role will also :

Deal with queries via the HR Systems Inbox, including ownership of the issues / tasks through to successful resolution or escalating as appropriate

Updating the Intranet sites with new material as and when required, proactively highlighting other pages which may need to be updated or reviewed as a result

Support the team in maintenance, enhancements and upgrades to the above systems and processes.

Support the team in the implementation of new software, including testing

Support GDPR and Data Governance policy and processes

Taking responsibility for any other duties considered to be within the scope of the role.

Ideal Candidates must have the following :

• An aptitude for systems-related work such as query resolution, data collation, report production and analysis
• Strong levels of accuracy and attention to detail
• Ability to coordinate and prioritise multiple tasks whilst working to meet deadlines
• Excellent communication and organisation skills
• Experience of working with confidential and sensitive data
• A team player, with the ability to establish effective working relationships with colleagues
• Proactive and motivated, displaying a positive attitude
• Intermediate / Advanced level understanding of Excel
• Previous SharePoint authoring experience desirable

PLEASE CONTACT SHARON DEACON