Pensions & Trust Client Support Team Lead

Leapfrog Recruitment Consultants; Daliburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment firm is seeking a Team Leader to manage a Client Support team in Daliburgh, Scotland. This role requires at least 3 years' experience in pensions or trust administration, with an emphasis on operational oversight and exceptional client service. The successful candidate will lead the team, manage workloads, and ensure quality service standards. Ideal applicants will possess strong leadership qualities and excellent communication skills, with a willingness to pursue relevant qualifications.

Qualifications

• Minimum of 3 years' experience in pensions or trust administration.
• Strong leadership skills and ability to manage workloads.

Responsibilities

• Deliver services to agreed standards.
• Lead, coach and mentor team members.
• Manage training needs and performance discussions.

Skills

Leadership capability

Excellent communication skills

Accuracy

Stakeholder management

Education

Relevant qualification (STEP, PMI or ICSA)

Tools

Salesforce

Acumen

Accountability

Job description

A recruitment firm is seeking a Team Leader to manage a Client Support team in Daliburgh, Scotland. This role requires at least 3 years' experience in pensions or trust administration, with an emphasis on operational oversight and exceptional client service. The successful candidate will lead the team, manage workloads, and ensure quality service standards. Ideal applicants will possess strong leadership qualities and excellent communication skills, with a willingness to pursue relevant qualifications.