Payroll Controls and Governance Analyst

Legal And General Group; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services group in Cardiff is seeking a Payroll Controls and Governance Analyst to join their Customer Services and Solutions team. In this role, you'll monitor payroll processes, collaborate with governance teams, and help improve controls. The ideal candidate will have a solid understanding of payroll processes and strong analytical skills. This position offers competitive salary and benefits including performance-related bonuses and healthcare plans.

Benefits

Performance-related bonus plan

Generous pension contribution

Life assurance

Healthcare Plan

At least 25 days holiday

Electric car scheme

Qualifications

• Minimum 2-3 years of experience in payroll processing and reconciliations.
• Ability to present information clearly and influence stakeholders.
• Understanding of risk and control management principles.

Responsibilities

• Monitor and report on payroll reconciliations and control KPIs.
• Support payroll managers with control attestations and documentation.
• Coordinate the creation and review of operational process guides.

Skills

Knowledge of end-to-end payroll processes

Strong analytical skills

Proficiency in Excel

Collaborative approach

Job description

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We’re recruiting for a Payroll Controls and Governance Analyst to join us. We’re offering a competitive base salary.

Join our Customer Services and Solutions team as a Payroll Controls and Governance Analyst. In this role, you’ll help ensure payroll processes run smoothly, accurately, and on time, protecting our customers and maintaining our trusted reputation. You’ll work closely with governance, risk, and compliance teams to strengthen controls and deliver excellent outcomes.

What you’ll be doing

• Monitoring and reporting on payroll reconciliations and control KPIs
• Supporting payroll and reconciliation managers with control attestations and documentation
• Shaping and improving control frameworks across core processes and systems
• Coordinating the creation and review of reconciliation and operational process guides
• Managing reporting on outstanding reconciliations to support balance sheet management
• Embedding Conduct Risk principles to deliver good customer outcomes
• Building strong relationships with risk and complaints teams to drive accuracy and best practice
• Assisting with operational resilience, incident management, and governance-related projects

Qualifications

Who we're looking for:

• Knowledge of end-to-end payroll processes and reconciliation management
• Understanding of risk and control management principles
• Strong analytical skills with experience in reconciliations and reporting
• Proficiency in Excel (intermediate to advanced) and dashboard creation
• Ability to present information clearly and influence stakeholders
• Experience in payroll processing and reconciliations (minimum 2–3 years)
• Collaborative approach with a focus on accuracy and continuous improvement
• Commitment to delivering good customer outcomes and promoting risk culture

Benefits

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.