Payroll Administrator

H&M; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global fashion retailer is seeking a Payroll Administrator for their Support Office in London. Responsibilities include payroll processing, ensuring compliance with regulations, and addressing employee queries. Ideal candidates should have prior payroll knowledge, excellent customer service skills, and the ability to handle sensitive data with confidentiality. This permanent position offers a supportive work culture with opportunities for professional growth and a flexible working policy, allowing remote work once a week.

Benefits

Staff discount card

H&M Incentive Program

Extensive development opportunities

Qualifications

• Minimum 6 months’ prior payroll knowledge in a similar environment.
• Ability to manually calculate tax and national insurance.
• Excellent customer service skills.

Responsibilities

• Review all new hires into the payroll system to ensure accuracy.
• Process salary changes and calculate deductions.
• Deal with payroll queries efficiently.

Skills

Prior payroll knowledge

Customer service skills

Communication skills

Data protection compliance

Microsoft Office skills

Job description

WHAT YOU’LL DO

As a Payroll Administrator you are responsible for general payroll administration. You will ensure all employees are paid in accordance to local laws and regulations and the established Company processing guidelines. In the UK&IE we process our payroll using SAP which is integrated to HR systems Success Factors and WorfForce1 our scheduling syste,. This role also includes but is not limited to:

• Review all new hires into the payroll system to ensure accuracy, and process any necessary corrections
• Calculation and processing of termination payments
• Support maintenance of master data and employee files
• Processing of employee payroll changes
• Pro-rata calculations for starters, leavers and changes part way through the month
• Processing of additional temporary and fixed earnings such as overtime, additions, bonus payments, etc.
• Processing of salary changes (increases/decreases) and calculation of back pay (when applicable)
• Responsible for calculating deductions, such as withheld tax, student loan, GAYE
• Ensure that the employees’ statutory leave and pay is accurate and compliant · Check payroll run exceptions and make corrections where necessary
• Process corrections and payments for BACS/Bank rejections, or AWACS notifications
• Process CHAPS requests ensuring the process is followed by all before raising the request
• Processing court orders
• Processing pension contributions
• Deal with payroll queries in an efficient way, ensuring a great customer experience
• Verifying payroll hours from Time & Attendance system to ensure employees are being paid correctly
• Ensuring accurate recording and processing of amended timesheets

WHO YOU’LL WORK WITH

In this role, you will collaborate with multiple teams to ensure the successful expansion of the business. The focus of this role is monthly payroll. You will work closely with Stores, Area teams, and the Support Office team, providing key insights and recommendations.

WHO YOU ARE

We are looking for people with…

• Minimum 6 months’ prior payroll knowledge in a similar environment
• Ability to manually calculate tax and national insurance
• Excellent customer service skills
• Good communication skills
• Continuous improvement mind-set
• Self-driven and able to work in a fast paced environment
• How to handle data for confidentiality purposes to ensure compliance to Data Protection Act
• Microsoft office skills to intermediate level

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

If you feel your experience, skills and ambitions are right for this role, apply by sending your application through the career site as soon as possible.

This is a permanent position. The position is based in our Support Office in London and reports to the Payroll Supervisor.

Our flexible working policy provides the opportunity to work remotely one day per week, promoting work-life balance and productivity.

Take the next step in your career together with us. The journey starts here.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.