Patient Services & Scheduling Specialist

IHA; Brighton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Brighton is seeking a Medical Receptionist to serve as the first point of contact for patients. This role requires excellent communication skills to assist patients in obtaining necessary services and ensure efficient patient flow. Candidates should have a high school diploma and prior experience in a medical or customer service environment. Proficiency in computer systems is essential. Competitive salary and a supportive work environment offered.

Benefits

Employee support training

Professional development opportunities

Qualifications

• 1-2 years of experience in a medical or customer service environment preferred.
• Ability to work collaboratively and display a professional demeanor.
• Proficient in operating a standard desktop and Windows-based computer system.

Responsibilities

• Serve as a first point of contact for customers in the office.
• Obtain necessary patient registration information and verify insurance eligibility.
• Schedule and confirm appointments according to office protocols.

Skills

Excellent communication skills

Proficient in computer systems

Customer service orientation

Education

High School Diploma or GED

Tools

Electronic medical records

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A healthcare provider in Brighton is seeking a Medical Receptionist to serve as the first point of contact for patients. This role requires excellent communication skills to assist patients in obtaining necessary services and ensure efficient patient flow. Candidates should have a high school diploma and prior experience in a medical or customer service environment. Proficiency in computer systems is essential. Competitive salary and a supportive work environment offered.