Patient Services and Facilities

Knightsbridge Medical Centre; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected NHS GP practice in London is seeking a motivated individual to manage staff training and HR operations. This role requires strong leadership skills and prior experience in a GP practice. Candidates should have a deep understanding of health services and a passion for improving healthcare. The position offers a competitive salary and opportunities for continuous learning and development. Interested applicants should apply with a detailed CV and covering letter.

Benefits

Attractive salary commensurate to experience

Continuous learning and development programmes

Qualifications

• Experience of team leading and performance management.
• Good standard of education with excellent literacy and numeracy skills.
• Self-motivated, enthusiastic, articulate and diplomatic.

Responsibilities

• Monitor and arrange training of staff adhering to practice policies.
• Prepare for the arrival of GP Registrars liaising with local Deanery.
• Manage HR aspects of clinical and administrative staff.

Skills

Leadership

Recruitment

Effective communication skills

IT competency

Performance management

Education

Vocational / professional qualification

Leadership and Management Qualification

Tools

SystemOne

Job description

An exciting opportunity for an experienced and highly motivated individual, with strategic vision has arisen to join this respected NHS GP teaching practice in Knightsbridge, London.

If you want to be part of a vibrant, forward thinking organisation please apply for this job and attacha CV including a comprehensive job history and current salary, along with a covering letter detailing your experience, knowledge and skills.

Before applying please make sure you have a deep understanding of health services and people management, together with a passion for improving lives and improving healthcare, for more info please read full Job Description.

Main duties of the job

Previous primary care experience in GP Practice using SystemOne, leadership skills, competency in IT and effective communication skills at all levels are essential.You should provide robust leadership and have an intimate knowledge of Staff Recruitment.

Main knowledge and skills needed in the following area:

• Leadership
• Recruitment
• QOF and Enhanced Services
• Knowledge and application of IT skills, specifically System One

About us

By joiningour practice you will benefit from:

• An attractive salary commensurate to experience and skills
• Continuous learning and development programmes

Job responsibilities

To monitor and arrange training and induction of staff,coupled with adherence to practice policies and procedures. This would includeInformation Governance training and in time a full understanding of currentGDPR legislation with an organised monitoring of performance and dailyobservation of applied IG procedures.

As a Training Practice, to prepare the arrival of GP Registrars,liaising with the local Deanery whilst supporting GP trainers as needed.

To manage HR aspects of clinical and administrative staff,ensuring all prescribed criteria is in place. Each staff members file to be ina rigid and common format with every aspect of HR elements to be registered accordingly,to include the acquiring of all supporting paperwork. This coupled with an on-goingupdate of a Central Source of HR Policies for staff understanding andagreement.

To produce and monitor all employment contracts, with theapplication of DBS Clearances with obvious supporting documentation.

To manage an induction programme for all new staff, toinclude administrative and clinical, as well as locums.

Managing and overseeing Annual/Study leave requests in linewith needs of the practice in day to day cover to ensure the minimum of disruption.Closely monitoring Staff Sickness and accompanying formalities.

To monitor all and sundry elements of CQC requirements tomaintain a rigorous control and adherence to regulations.

To work closely with the Practice Manager to provide andenhance management resources for the use of attaining ambitions towardsexcellence in the day to day running of the Practice.

Managing all aspects of Health & Safety and FireRegulations upon high standards of a working environment which supports cliniciansand administrative staff ensuring agreed safety procedures are carried out tomaintain a safe environment for staff and visitors.

Working in tune with the Reception Supervisor; the Deputy Practice Manager will exerciseresponsibility for the creation and on-going establishment of Clinical Rotas,importantly maintaining a daily and suitable coverage of the appointment systemin close relation to available clinical resources, filling voids where necessaryagainst the background availability of locums to be sourced and employed.

Monitoring, managing, training and vitally motivating theadministrative team ensuring good communications and a team spirit, extendingto the clinical staff to which they support. With flexibility to cover whenadministrative absences occur.

This role will require some IT expertise. Although supportedby the CCG IT Dept., immediate solutions to IT problems will be demanded.Importantly ensuring that IT hardware is well maintained, communicating withthe IT Department to request Practice needs. Smart card requests withaccompanying and documentation to support an application for issue.

Person Specification

Qualifications

• Good standard of education with excellent literacy and numeracy skills
• Good organisational skills.
• Well-developed interpersonal skills.
• Ability to work on own initiative and as a member of a team
• Innovative with the ability to produce approaches to new problems that may arise.
• High attention to detail and works with high degree of accuracy
• Maintains high level of confidentiality at all times
• Self-motivated, enthusiastic, articulate and diplomatic.
• Vocational / professional, health related or management qualification
• Leadership and Management Qualification

Experience

• Experience of team leading and performance management
• Experience of work force planning
• Experience of effective multi-tasking
• Experience of learning and teaching new skills
• Experience in a GP Practice in similar role
• Experience with SystemOne
• Excellent communications skills both oral and written.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.