Patient Experience Front Desk Coordinator

NHS; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare organization in Greater London is seeking a part-time front face role. Responsibilities include providing excellent patient service, managing appointments, and supporting the administration team. Applicants should have at least 3 months of customer service experience and a positive attitude toward patient relationships. The role offers a salary of £14.80 per hour and is part of a team committed to inclusivity and diversity.

Qualifications

• 3-month customer service experience required.
• Create welcoming environments for patients.
• Desirable experience in a surgery or similar environment.

Responsibilities

• Provide outstanding service to patients at the reception.
• Process requests for prescription and patient transport.
• Maintain cleanliness and organization of the waiting area.

Skills

Customer service experience

Ability to build positive relationships

Teamwork

Education

Education to GCSE level or above

Tools

EMIS clinical system

Job description

A healthcare organization in Greater London is seeking a part-time front face role. Responsibilities include providing excellent patient service, managing appointments, and supporting the administration team. Applicants should have at least 3 months of customer service experience and a positive attitude toward patient relationships. The role offers a salary of £14.80 per hour and is part of a team committed to inclusivity and diversity.