Patient Coordinator/Receptionist - Part time

Smart Dental Care; Clifton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A modern dental practice in Clifton is seeking a front-of-house professional to enhance patient experience and support dental journeys. The successful candidate will manage treatment plans, ensure smooth front desk operations, and collaborate with a team to provide exceptional patient care. Ideal applicants will have at least 1 year of dental practice experience and demonstrate strong organisational and communication skills. A competitive hourly rate and opportunities for growth will be offered.

Benefits

Competitive hourly rate

Career development opportunities

Bonuses on private treatments

Modern practice

Set part-time hours

Qualifications

• Minimum of 1 year working in a dental practice.
• Familiarity with dental treatments such as aligners and implants.
• Friendly, empathetic, and adaptable professionals are preferred.

Responsibilities

• Support patients with treatment discussions and payment processes.
• Welcome patients and explain treatment options.
• Handle enquiries and manage appointments.

Skills

Patient-focused

Team player

Tech-savvy

Organisation

Communication

Tools

Dental software

MS Office

Job description

About the Role

This is a key front-of-house position, ideal for someone who enjoys patient interaction and organisation. You'll play an important role in supporting patients throughout their dental journey, ensuring they feel informed, comfortable, and well looked after from arrival to follow-up.

Working hours: Tuesday, Wednesday & Thursday, 4:00pm - 8:45pm

What You'll Do

• Manage Treatment Plans: Support patients with treatment discussions, finance applications, and payment processes.
• Patient Support: Welcome patients, explain treatment and payment options, and guide them through the next steps.
• Front Desk Excellence: Handle enquiries, book and manage appointments, and keep the reception running smoothly.
• Team Collaboration: Work closely with clinicians, nurses, and the wider team to deliver excellent patient care.
• Organisation & Records: Maintain accurate patient records, respond to queries promptly, and support practice administration.

Qualifications

• Experience: Minimum of 1 year working in a dental practice (dental nursing experience is a bonus).
• Knowledge: Familiarity with dental treatments such as aligners, cosmetic dentistry, implants, and restorative care.
• Tech‑Savvy: Confident using dental software and MS Office.
• Patient‑Focused: Friendly, empathetic, professional, and adaptable.
• Team Player: Reliable, organised, and able to work well in a close‑knit team.

About Bee Dental

Bee Dental is a modern, patient‑focused dental practice located in M27 4EJ. We pride ourselves on delivering high‑quality dentistry in a relaxed and welcoming environment, supported by modern technology and a caring, professional team.

We offer a wide range of treatments, including general dentistry, cosmetic dentistry, aligners, implants, restorative care, and more.

Benefits

• Competitive Hourly Rate: Dependent on experience.
• Career Development: Opportunities to grow within the role and expand your skill set.
• Bonuses & Incentives: Available on private treatments.
• Modern Practice: Work in a well‑equipped, contemporary dental practice.
• Set Part‑Time Hours: Consistent evening shifts, ideal for work‑life balance.