Patient Care Receptionist - Medical Practice

Linthorpe Surgery; Tees Valley; On-site; GBP 20,000 - 24,000; Full time

Job summary

A busy medical practice in Tees Valley is looking for 2 enthusiastic Full-time Receptionists to join their team. The role involves managing patient communications, booking appointments, and handling e-consults efficiently. Candidates should have strong communication skills and preferably experience in General Practice. A Grade A to C in English and Maths is a must. This position offers the chance to work within a dedicated and supportive environment focused on providing outstanding patient care.

Qualifications

• Experience of working in General Practice is preferred.
• Flexibility and reliability in working hours are essential.

Responsibilities

• Answer incoming telephone calls and provide assistance.
• Manage appointment bookings and e-consults effectively.
• Ensure patient confidentiality and compliance with health policies.

Skills

Communication skills

Multi-tasking

Compassionate attitude

Education

Grade A to C in English and Maths

Job description

A busy medical practice in Tees Valley is looking for 2 enthusiastic Full-time Receptionists to join their team. The role involves managing patient communications, booking appointments, and handling e-consults efficiently. Candidates should have strong communication skills and preferably experience in General Practice. A Grade A to C in English and Maths is a must. This position offers the chance to work within a dedicated and supportive environment focused on providing outstanding patient care.