Patient Care Front Desk Specialist - Medical Receptionist

Belgrave Medical Centre; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-established NHS GP Practice is seeking a GP receptionist to manage front desk operations, greet patients, and schedule appointments. The role requires strong communication and organizational skills, together with experience in an NHS setting preferable. Responsibilities include answering phones, managing patient records, and handling queries. Join a dedicated team committed to maintaining good health and providing essential patient support in a professional environment.

Qualifications

• Previous NHS experience in a GP surgery is preferred.
• Ability to maintain confidentiality while working under pressure.
• Familiarity with basic medical terminology is a plus.

Responsibilities

• Manage patient interactions and ensure accurate records are maintained.
• Answer phones, take messages, and schedule appointments.
• Process prescriptions and maintain the reception area.

Skills

Strong communication skills

Organizational skills

Customer service abilities

Interpersonal skills

Problem-solving skills

Tools

SystmOne

Job description

A well-established NHS GP Practice is seeking a GP receptionist to manage front desk operations, greet patients, and schedule appointments. The role requires strong communication and organizational skills, together with experience in an NHS setting preferable. Responsibilities include answering phones, managing patient records, and handling queries. Join a dedicated team committed to maintaining good health and providing essential patient support in a professional environment.