Patient Cancer Care Co-ordinator

Northumbria Healthcare Nhs Foundation Trust; North Shields; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in North Shields is looking for a cancer care coordinator to join their Surgery Business Unit Management team. This role involves coordinating patient care through all aspects of their cancer pathway, promoting self-management, and working closely with healthcare teams to improve services. The ideal candidate will have excellent IT and communication skills, and an understanding of cancer waiting times is beneficial. The Trust offers flexible working and a robust support system for employees.

Benefits

Extensive staff health and well-being programme

Generous annual leave and pension scheme

Access to lease car and electronics scheme

Training programmes

Savings scheme via salary sacrifice

Qualifications

• Understanding of cancer waiting times and standards is advantageous.
• Experience in coordinating patient care pathways.

Responsibilities

• Collaborate with health care teams to improve cancer pathway services.
• Promote patient self-management and signpost enquiries.
• Document and monitor patient care coordination.
• Support data collection for audit reviews.
• Model compassionate leadership.

Skills

Excellent IT skills

Effective communication skills

Interpersonal skills

Ability to prioritise and organise work

Job description

Overview

An exciting opportunity has arisen for a cancer care coordinator to join the Surgery Business Unit Management team. We are looking for a highly motivated, enthusiastic, and caring individual to work closely with the operational team to co‑ordinate patients care through all aspects of their cancer pathway and support the development of multiple cancer patient pathways. This is a unique and interesting administrative role in which you will virtually navigate patients through their pathway from referral to treatment in accordance with the Trust agreed pathway steps and timescales, proactively identifying and resolving delays at all stages and providing accurate data and information to support this. An understanding of cancer waiting times, standards and the associated targets would be advantageous. You must have excellent IT, communication and interpersonal skills, and the ability to prioritise and organise work with minimal assistance. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Responsibilities

• Collaborate and communicate with the wider health care teams to ensure the provision of appropriate services, improving the quality and efficiency of the cancer pathway, cancer waiting times and targets.
• Promote patient self‑management, education and signpost enquiries to the appropriate department/sector within hospital or community settings.
• Document and monitor all aspects of patient care coordination and service delivery.
• Support data collection for audit and Quality Surveillance Team reviews.
• Role model compassionate and inclusive leadership to shape the creation of a collective leadership culture within the trust.

Equality, Diversity and Inclusion

Applicants who are members of the Armed Forces, and those who have a disability that requires support in the workplace (the Two Ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme. We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates, LGBT+ and disabled candidates. We are a Disability Confident Employer, a Stonewall Diversity Champion, have a Gold award from the Defense Recognition Scheme, and we support Apprenticeships, Age Positive and are a mindful employer. Any reasonable adjustments to attend interviews must be reported to the recruitment team.

Visa Sponsorship

Certificate of Sponsorship. Northumbria Healthcare NHS Foundation Trust holds a sponsor licence. The role may be sponsored under UKVI eligibility requirements. Successful applicants must pay for their own DBS certification if required – the cost is deducted from first monthly pay.

Working Arrangements and Benefits

We work closely with Kids First Nurseries at Wansbeck, North Tyneside, and Hexham hospitals to care for our Trust families' children, offering care for children from 6 weeks up to 4 years. Flexible working provides choice in where, when, and how we work, ensuring patients remain at the heart of all we do. The trust is rated outstanding by the CQC and delivers health and care services to more than 500,000 people across Northumberland and North Tyneside. Additional perks include an extensive staff health and well‑being programme, support via staff network groups, generous annual leave and pension scheme, access to a lease car and home electronics scheme, training programmes, and a savings scheme via salary sacrifice. The Trust also runs a community pledge to improve wider factors such as education, employment and the economy.

Recruitment Process

We use AI to enhance recruitment. If you use AI and it poses a risk to the integrity of your application, we may withdraw it. Candidate guidance notes should be read before submitting your application. The trust controls recruitment & selection processes to protect applicants’ data.