Patient Accounts Officer

Nuffield Health; Epsom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare charity is seeking a meticulous Patient Accounts Officer to join the team at Holly Hospital in Epsom. In this full-time role, you will oversee the billing process, ensure effective resolution of billing queries, and contribute to enhancing the patient experience. The position offers a competitive salary and a range of benefits including free gym membership and health assessments. If you are dedicated and passionate about helping others, apply today to make a difference in your community.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Meticulous and dedicated position in patient accounts.
• Effective communication skills to liaise with teams.
• Experience in billing processes and query management.

Responsibilities

• Assist in the management of Salesforce billing queues.
• Resolve billing issues in collaboration with hospital teams.
• Manage billing queries following established procedures.
• Seek opportunities to optimize team workflows.

Skills

Attention to detail

Billing management

Customer service

Tools

Salesforce

Job description

Patient Accounts Officer

The Holly Hospital – Essex | Finance | Permanent | Full-Time

Competitive salary available, depending on experience

37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award‑winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

We are seeking a meticulous and dedicated Patients Accounts Officer to join our Holly Hospital team. In this role, you’ll play a critical part in the billing process, contributing directly to the patient experience and the success of our services.

Responsibilities

• Assist the supervisor and management of Salesforce queues
• Liaise with hospital teams to resolve billing issues and elevate when required
• Manage billing queries through the effective use of agreed procedures and in coordination with the customer services team.
• Propose improvements and seek opportunities to optimise ways of working within the team.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Apply today… It starts with you.