Passenger Verification Engineering Manager
Business: Airports & Passenger Processing (Biometrics / Identity)
Role summary
Own the engineering strategy and delivery for Collins Aerospace’s passenger identity products (biometric verification and clearance across kiosk, bag-drop, security, and boarding). You’ll lead a multi-disciplinary team to build scalable, secure, low-latency solutions that integrate seamlessly with airport and airline systems worldwide.
Key responsibilities
- Strategy & roadmap: Define and execute the engineering roadmap for the biometric identity product line—cloud architecture, face/iris modules, enrollment workflows, and integrations across the airport journey.
- Technical leadership: Make architecture decisions that meet targets for scalability, reliability, security, and sub-second (<1s) biometric match performance.
- Team leadership: Hire, mentor, and grow software, AI/ML, cloud, embedded/hardware, systems integration, and test engineers; create a high-ownership, delivery-driven culture.
- SDLC ownership: Run requirements, design, development, V&V, deployment, and lifecycle maintenance with strong metrics and change control.
- Cross-functional partnership: Translate market and customer needs with Product, UX, Marketing, Sales, and Customer Success into clear, testable deliverables.
- Ecosystem integration: Ensure robust integration with DCS/PSS, CUPPS/vMUSE/CUSS, self-service bag-drop, security gates, and e-gates/boarding gates.
- Cloud & global scale: Implement and operate cloud-native infrastructure (preferably AWS) for multi-tenant, multi-airline, multi-region deployments and localization.
- Quality & DevSecOps: Establish CI/CD, test automation, observability, SLOs/SLAs, and certification readiness; enforce DevSecOps and secure SDLC practices.
- Security & privacy: Partner with cybersecurity, identity/privacy, and data governance to ensure regulatory compliance, secure template storage, auditability, and risk mitigation.
- Commercial enablement: Manage budget, resource planning, and partner/vendor relationships (sensors, biometric SDKs); support bids, proposals, trials, and customer deployments.
Required qualifications
- Bachelor’s or Master’s in Computer Science, Electrical/Systems Engineering, or related field; MBA a plus.
- 8+ years delivering complex software/hardware or identity systems; 3–5+ years leading engineering teams and programs.
- Hands-on experience with cloud-native architecture (AWS preferred), identity management, and biometrics (face/iris/fingerprint) or adjacent CV/digital identity domains.
- Proven record integrating hardware + software (sensors, embedded, and back-end services) at scale in aviation, airport, security, or other high-reliability environments.
- Deep familiarity with CI/CD, DevSecOps, automation, agile delivery, and KPI-driven execution.
- Strong systems thinking across software, hardware, networks, and airport/airline operations.
- Excellent leadership and stakeholder skills; credible with C-level customer audiences.
- Willingness to travel to airport sites, customer labs, and industry events.
Preferred qualifications
- Domain experience in airport passenger processing (CUPPS, CUSS, DCS, gates).
- Knowledge of biometric/identity standards (ICAO, IATA, ISO).
- Global deployment expertise (multi-region cloud, multi-tenant, localization).
- Experience with face/iris media pipelines and ML/AI verification workflows.
- Familiarity with cybersecurity frameworks for airports/critical infrastructure.
What we can offer you
- Competitive Salary
- Private Medical Insurance
- Health & Wellbeing Cash Plan
- Fantastic Pension Scheme which operates as a 2:1 match up to 10%
- Life Assurance
- 25 days vacation plus bank holidays plus the ability to buy/sell 5 days per year
- Flexible working
- Employee selectable top up benefits
- And so much more!