Parts Sales Advisor

Motor Parts Direct; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading parts retailer in Birmingham seeks a Parts Advisor to interact with customers at the front counter while managing inbound calls and orders. The ideal candidate should have a solid understanding of cars and strong communication skills. This role also involves building relationships with local clients and promoting sales incentives. Experience in the motor trade is an advantage but training is available for the right candidate. Competitive salary and benefits are offered, including bonuses and holidays.

Benefits

Competitive salary

20 holiday days plus bank holidays

Monthly and yearly sales bonuses

Promotional incentives

Qualifications

• Previous experience as a parts advisor or within the motor trade is preferable.
• Ability to learn and knowledge of local areas is advantageous.

Responsibilities

• Serve customers at the front counter and handle inbound calls.
• Build rapport with local customers and promote offers.
• Limit credits and returns by ensuring accurate orders.
• Assist in the warehouse as needed.

Skills

Knowledge of cars

Proactive attitude

Sales driven

Excellent communication skills

Organisational skills

Job description

Assistant Merchandiser (Retail)

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long‑term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.
• This is a key strategic role responsible for driving product performance, planning, and execution across merchandise categories.
• Client Details: Our client is an established ladies multi‑channel fashion retailer based in…

Parts Advisor (Motor Parts Direct)

We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate. You should be proactive, sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast‑paced environment. There will also be occasional times you are required to assist in the warehouse either picking or putting away products. Knowledge of the local areas and customer base would be a distinct advantage.

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that 'natural choice'. Motor Parts Direct has been acquired by Motus. A diversified (non‑manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations. Motor Parts Direct LTD.

Benefits

• Competitive salary dependent on experience
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.