Parts Advisor

Jemca Car Group; United Kingdom; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading automotive retailer in the UK is seeking an enthusiastic Parts Advisor to join their team at Toyota Edgware. The role involves providing excellent customer service, accurately sourcing and supplying parts, and supporting the internal workshop operations. Ideal candidates should have experience in the automotive industry, strong communication skills, and be detail-oriented. With a competitive salary of £29,000 and an OTE of £35,000, this position also offers extensive benefits and career progression opportunities.

Benefits

Manufacturer training

Career progression

Staff Car Scheme

Employee Assistance Programme

Long service awards

Aviva pension scheme

Qualifications

• Experience within the automotive industry, ideally with a background as a Parts Advisor.
• Confident communicator with strong interpersonal skills.
• Detail-oriented, organised, and able to manage multiple priorities.

Responsibilities

• Provide excellent customer service to trade, retail, and workshop clients.
• Accurately identify, locate, and supply required parts.
• Support the workshop by ensuring timely and accurate parts supply.

Skills

Customer service

Parts identification tools

Communication skills

Organisational skills

Job description

Drive Efficiency with Jemca

Join Our Toyota Edgware Parts Team: We are seeking an enthusiastic and experienced Parts Advisor to join our growing team at Toyota Edgware. This is a varied, customer-facing role that supports both our retail counter and internal workshop operations.

What You’ll Do

• Provide excellent customer service to trade, retail, and workshop clients
• Accurately identify, locate, and supply required parts using in-house systems
• Handle parts enquiries via phone, email, and in person at the front counter
• Support the workshop by ensuring timely and accurate parts supply
• Maintain stock records and assist with regular inventory checks
• Process incoming deliveries and manage parts storage areas
• Contribute to daily team targets and the overall success of the department

Qualifications

• Experience within the automotive industry, ideally with a background as a Parts Advisor
• Confident communicator with strong interpersonal skills
• Good working knowledge of parts identification tools and dealer systems
• Detail‑oriented, organised, and able to manage multiple priorities
• A proactive team player with a flexible, can‑do attitude
• A full UK driving licence (preferred)

Why Join Jemca?

Jemca Car Group is one of the UK's leading Toyota and Lexus retailers, operating across 11 locations with over 500 team members. Known for our commitment to customer satisfaction and staff development, we provide an environment where a Parts Advisor can truly grow and thrive.

Salary & OTE

• £29,000 basic salary
• Realistic OTE of £35,000 with team‑based and uncapped upsell commission
• Paid overtime for Saturday work

Benefits & Perks

• Manufacturer training and internal development programmes
• Career progression opportunities across service, parts, and wider group functions
• Staff Car Scheme – drive a new Toyota or Lexus every 6‑9 months with low monthly payments and no deposit
• Vehicle purchase and servicing discounts for you and your immediate family
• Perkbox membership with high street offers, free perks, wellness tools, and more
• Virtual GP access – 24/7 consultations for you and your family
• Permanent Health Insurance – income protection for long‑term illness
• Life Assurance for additional peace of mind
• Free eye test vouchers redeemable at Specsavers
• 6 weeks' annual leave, increasing with length of service
• Holiday carry‑over option of up to 1 week per year
• Long service awards – bonuses up to £1,500 and additional time off
• Celebration gifts for birthdays, weddings, and new baby arrivals
• Aviva pension scheme with company contributions and access to Aviva discounts
• Online pension portal
• Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional matters

How to Apply

Apply now and step into a role where every part matters.