Parts Advisor

Octane Recruitment; Barugh Green; On-site; GBP 27,000 - 32,000; Full time

Job summary

A specialist automotive recruitment agency is seeking a Parts Advisor in Barnsley. The role involves managing customer enquiries, processing orders, and maintaining stock records. The ideal candidate has motor trade experience, strong customer service skills, and a full UK driving licence. This position offers a competitive salary and the potential for career growth within a supportive environment.

Benefits

Ongoing training and support

Company pension scheme

Employee discount scheme

Performance-related incentives

Qualifications

• Previous experience as a Parts Advisor or similar role in the motor trade is preferred.
• Full UK driving licence is essential.
• Organized, accurate, and able to work efficiently in a fast-paced environment.

Responsibilities

• Handle customer enquiries promptly and professionally, both in person and over the phone.
• Locate and supply parts and accessories from stock or by placing orders with suppliers.
• Process customer orders accurately using internal systems.
• Deliver excellent customer service at all times.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Overview

Parts Advisor – Location: Barnsley. Salary: up to £26,750 basic OTE £29,250. Hours: Monday to Friday, 08:00am - 17:00pm, Saturdays mornings on a rota. Ref:29071. We are currently recruiting for a Parts Advisor to join our client's successful and expanding team in Barnsley. This is a fantastic opportunity to become part of a well-established, family-run business that prides itself on excellent customer service, a supportive environment, and strong career development opportunities.

Benefits

• Ongoing training and support
• Company pension scheme
• Employee discount scheme
• Performance-related incentives

Key Responsibilities

• Handle customer enquiries promptly and professionally, both in person and over the phone
• Locate and supply parts and accessories from stock or by placing orders with suppliers
• Process customer orders accurately using internal systems
• Maintain up-to-date and accurate stock records
• Ensure the parts department is well organised and clean at all times
• Build strong working relationships with customers and suppliers
• Communicate effectively with workshop colleagues to ensure smooth service delivery
• Regularly update the parts database with new stock and pricing
• Deliver excellent customer service at all times

Candidate Requirements

• Previous experience as a Parts Advisor or similar role in the motor trade is preferred
• Main Dealer experience is desirable but not essential
• Strong customer service and communication skills
• Full UK driving licence is essential
• Organised, accurate, and able to work efficiently in a fast-paced environment

This is a great opportunity for an enthusiastic individual with a passion for the motor trade to join a growing company that values its employees and supports long-term career growth.

If you believe you have the skills and experience required, please apply today for immediate consideration.

Consultant: Jordan O'Connor
Reference: NTHOJ

About Octane Recruitment:
Octane Recruitment is a specialist automotive recruitment agency. We recruit across the UK for all roles within Service, Aftersales, and Parts departments - including Service Advisors, Parts Advisors, Aftersales Managers, and more.
We also support recruitment within Technical, Sales, Bodyshop, Logistics, Administration, and Head Office functions