Participant Engagement & Support Officer

NPT Pass; Wales; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A community support organization is seeking a Participant Engagement & Support Officer to help individuals develop skills and access training. In this hybrid role, you'll create connections with local businesses and community organizations, support projects aimed at reducing poverty, and manage stakeholder partnerships. Candidates should have strong communication skills and at least 4 GCSEs. Attractive benefits are included, such as a generous holiday entitlement and a competitive pension package.

Benefits

Generous holiday entitlement

Employee assistance programme

Local government pension scheme

Discounted gym membership

Qualifications

• Strong communication and organisational skills.
• Experience working with communities, voluntary groups, or employment programmes.
• Confidence in building partnerships with a variety of stakeholders.
• Commitment to making a positive difference in people's lives.
• Ability to manage projects and keep accurate records.

Responsibilities

• Organise and deliver engagement activities that bring communities together.
• Work directly with local people to ensure their voices are heard.
• Build relationships with local businesses to promote job opportunities.
• Produce clear monitoring and progress reports.
• Champion equality, diversity, wellbeing, and sustainability.

Skills

Strong communication skills

Organisational skills

Experience with communities

Partnership building

Project management

Education

4 GCSEs grades C or above

Job description

We are seeking an enthusiastic and community-minded Participant Engagement & Support Officer to join our Communities for Work Plus team. In this varied and rewarding role, you will work alongside a dedicated team to support individuals from all backgrounds to help develop skills, access training, and connect with new opportunities, and take meaningful steps towards secure, long-term employment.

You will build strong links with businesses and community organisations, organise engagement activities, and support projects that tackle poverty and promote inclusion and empowering people to take confident steps towards lasting employment.

What you will do

• Organise and deliver engagement activities that bring communities together and support employability.
• Work directly with local people to ensure their voices are heard and their skills are developed.
• Build relationships with local businesses to promote job opportunities for participants.
• Produce clear monitoring and progress reports to show the impact of your work.
• Champion equality, diversity, wellbeing, and sustainability in everything you do.

What we are looking for

• Strong communication and organisational skills.
• Experience working with communities, voluntary groups, or employment programmes.
• Confidence in building partnerships with a variety of stakeholders.
• Commitment to making a positive difference in people's lives.
• Ability to manage projects and keep accurate records.

About you:

Ideally, you will have:

• 4 GCSEs grades C or above, or a qualification of a comparable level.

We offer a range of attractive benefits, including a generous holiday entitlement, employee assistance programme, local government pension scheme, and discounted gym membership.

• Hybrid working and flexible working schemes to improve your work-life balance.
• A competitive employee package with a remarkable 22.4% employer pension contribution.
• Access to discounted gym membership and other exclusive discounts.

We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.

DBS requirements:

• This post is subject to an enhanced with both adult and child barred list DBS disclosure.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.