Warehouse & Packing Assistant

Unicorp Ltd; Birkenhead; On-site; GBP 22,000 - 25,000; Full time

Job summary

A growing e-commerce business in Birkenhead is seeking a dependable Warehouse Support to assist with picking and packing customer orders. This is a temporary role with the potential for permanency, requiring attention to detail, reliability, and proficiency in using Google Sheets and Excel. The position involves a variety of tasks and requires a flexible, proactive individual who takes pride in their work. Candidates must demonstrate experience and reliability in their CVs, as this is a priority for our selection process.

Qualifications

• Experience with computer software such as Google Sheets, Excel, and Word is essential.
• Must demonstrate reliability and accuracy in past roles.
• Willingness to learn and adapt to new challenges is important.

Responsibilities

• Pick and pack customer orders with care and efficiency.
• Maintain cleanliness and organisation in the warehouse.
• Conduct stock checks and handle deliveries.

Skills

Reliable and punctual

Organised, tidy, and methodical

Accurate and detail-focused

Computer literate and confident using Google Sheets, Excel, and Word

Friendly, proactive, and professional

Tools

Google Sheets

Excel

Word

Job description

About Us

We are a small, family-run e-commerce business based in Birkenhead, specialising in natural rugs, coir matting, sheepskins, cowhides, and some custom-made products.

The team currently consists of two people (Director and E-Commerce Manager). We are expanding quickly following new acquisitions, and our day-to-day operations have grown to the point where we now need reliable, practical support in the warehouse.

The Role

This is a temporary 2-month contract, working 9:30am–4:00pm, Monday to Friday, with strong potential to become permanent following review.

You’ll work closely with the E-Commerce Manager, helping keep the warehouse organised and ensuring customer orders are picked and packed accurately from within a warehouse and always to a high standard.

This is a hands‑on, physical role involving regular lifting, bending, standing, and handling bulky natural materials. In a small team, priorities can change daily, so flexibility and willingness to take direction are essential. An Efficient Working Pace, excellent Time Management and Initiative is vital to ensure that you are on task and jobs are picked up and completed quickly, to avoid backlogs and delays.

Core Responsibilities

• Picking and packing customer orders (rugs, coir, sheepskins, cowhides, samples)
• Selecting and packing material samples
• Daily warehouse clean‑down and organisation
• Stock checks and receiving deliveries
• Ordering packing supplies
• Daily use of Google Sheets, Excel, and Word / Google Docs
• Training provided on ShipStation and Airtable

Accuracy, care, and attention to detail are more important than raw speed.

Who We’re Looking For

We’re a small, friendly team with clear processes and expectations. We need someone who is dependable, organised, and takes pride in doing things properly.

• Reliable and punctual
• Organised, tidy, and methodical
• Accurate and detail‑focused
• Computer literate and confident using Google Sheets, Excel, and Word / Docs
• A quick learner (full training provided)
• Flexible and willing to help with varied tasks
• Friendly, proactive, and professional

Your CV should show reliability, experience with Sheets / Excel / Word, and evidence of pride in your work. CVs without clear evidence of reliability or basic computer use will not be progressed.

E-commerce evolves and changes quickly and we’re looking for someone who can rise to those challenges and adapt. Should the role evolve over time, training will be provided to ensure that you continue to grow and develop in your new working environment.

Bonus Skills (Not Required)

• Small warehouse, picking & packing, or customer service experience
• Additional computer skills (product listings, basic admin)

Selection Process

1. Initially a short phone interview (5–10 minutes)
2. In‑person practical interview including:
   1. A simple practical task
   2. A short task using a computer system

We’re assessing how you learn, follow instructions, and work accurately.