Part-Time Store Team Leader: Coach & Serve Customers

Co-op; Brentwood; On-site; GBP 100,000 - 125,000; Part time

Job summary

A community-focused retailer in Brentwood is seeking a Customer Team Leader to deliver excellent service while leading a team. The role involves varied shifts including mornings, afternoons, and weekends. Responsibilities include coaching team members, ensuring store safety, and developing local community relationships. Candidates should have great people skills, problem-solving abilities, and flexibility to adapt to different shifts. Benefits include paid training, generous holiday allowance, and a pension scheme.

Benefits

36 days of holiday

30% employee discount

Pension scheme up to 10% contributions

Paid training

Virtual healthcare services

Qualifications

• Genuine care for the needs of customers and members.
• Ability to balance leading and supporting the team.
• Strong organisational skills and problem-solving abilities.

Responsibilities

• Provide friendly and helpful service to customers.
• Develop team capabilities through coaching and training.
• Ensure store is safe, legal, and operational.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving

Interpersonal skills

Job description

A community-focused retailer in Brentwood is seeking a Customer Team Leader to deliver excellent service while leading a team. The role involves varied shifts including mornings, afternoons, and weekends. Responsibilities include coaching team members, ensuring store safety, and developing local community relationships. Candidates should have great people skills, problem-solving abilities, and flexibility to adapt to different shifts. Benefits include paid training, generous holiday allowance, and a pension scheme.