Part-Time Personal Banker: Customer Care & Growth

NatWest Group; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A major UK banking institution is looking for a customer support representative in Cardiff. This part-time role (21 hours/week) focuses on assisting customers with banking needs, providing outstanding service, and ensuring a positive experience. Comprehensive training will be provided, along with a competitive salary starting at £26,010 pro rata. Benefits include flexible rewards, generous holiday entitlement, and contributions to retirement. Candidates motivated to enhance their skills in a dynamic environment are encouraged to apply.

Benefits

Flexible reward programme

Generous holiday entitlement

Monthly retirement fund contribution

Qualifications

• Motivated and driven to develop your career.
• Commitment to providing outstanding service.
• Willingness to learn and develop new skills.

Responsibilities

• Act as the first point of contact for customers.
• Understand and meet customer banking needs.
• Complete general banking requests and transactions.
• Identify customer opportunities for financial products.

Skills

Customer centric approach

Strong communication skills

Attention to detail

Interpersonal skills

Ability to thrive under pressure

Job description

A major UK banking institution is looking for a customer support representative in Cardiff. This part-time role (21 hours/week) focuses on assisting customers with banking needs, providing outstanding service, and ensuring a positive experience. Comprehensive training will be provided, along with a competitive salary starting at £26,010 pro rata. Benefits include flexible rewards, generous holiday entitlement, and contributions to retirement. Candidates motivated to enhance their skills in a dynamic environment are encouraged to apply.