Part-Time Medical Receptionist | Flexible Shifts

North Trafford Group Practice; Manchester; On-site; GBP 10,000 - 15,000; Part time

Job summary

A healthcare provider in the UK is seeking a part-time Medical Receptionist to join their team in Manchester. The role involves greeting patients, managing appointments, and handling queries effectively. Candidates should possess GCSEs in English and Maths, along with NVQ level 2 qualifications in Health and Social Care. Experience in a similar role within healthcare services is preferred. This position requires 25 hours of work per week, including potential overtime on weekends, ensuring a supportive and organized environment for both patients and staff.

Qualifications

• Experience in a similar role, preferably in Health Care services.
• Familiarity with working in a GP practice is advantageous.

Responsibilities

• Greet patients and visitors to the practice.
• Answer incoming telephone calls and document or redirect accordingly.
• Book, amend, and cancel patient appointments.
• Handle patient queries, including contacting hospitals for reports.
• Maintain cleanliness of clinical rooms and reception areas.
• Stay updated with mandatory trainings.
• Monitor and check practice emails regularly.

Skills

Customer service

Communication

Time management

Education

GCSE grade A to C in English and Maths

Qualified to NVQ level 2 in Health and Social Care

Tools

EMIS Web

DOCMAN

Job description

A healthcare provider in the UK is seeking a part-time Medical Receptionist to join their team in Manchester. The role involves greeting patients, managing appointments, and handling queries effectively. Candidates should possess GCSEs in English and Maths, along with NVQ level 2 qualifications in Health and Social Care. Experience in a similar role within healthcare services is preferred. This position requires 25 hours of work per week, including potential overtime on weekends, ensuring a supportive and organized environment for both patients and staff.