Part-Time Hearing Wellness Advisor: Path to Audiologist

Sonova Group; Glasgow; On-site; GBP 25,000; Part time

Job summary

A leading healthcare service provider is seeking a part-time Hearing Wellness Advisor in Glasgow. In this role, you will be the first point of contact for customers, performing hearing screenings and supporting audiologists. Ideal candidates will have a strong customer service background and interest in audiology. The position includes structured training and a clear career progression path. Competitive salary and benefits are offered, including annual leave and bonuses.

Benefits

Salary of £24,380 per annum

Monthly bonus scheme

Boots Discount Card

Free hearing aids (if required as an employee)

Free flu vaccination

Pension scheme

Life assurance

Flexible Benefits Box

Telus wellbeing support

25 days annual leave, increasing to 30 with service

Qualifications

• Strong customer service background, preferably in healthcare or retail.
• Confidence working with customers in a consultative environment.
• Genuine interest in hearing health and progression into audiology.

Responsibilities

• Be the first point of contact for customers, providing a warm welcome.
• Carry out hearing screenings and pre-clinic checks.
• Support hearing aid maintenance and troubleshooting.
• Assist Audiologists with clinic flow and customer preparation.
• Discuss hearing health and ear care products confidently.
• Manage administration and customer records accurately.
• Deliver high-quality, customer-centric service.

Skills

Customer service skills

Communication skills

Organisational skills

Attention to detail

Education

GCSEs (or equivalent) Grade C/5 in Maths, English, and Science

Job description

A leading healthcare service provider is seeking a part-time Hearing Wellness Advisor in Glasgow. In this role, you will be the first point of contact for customers, performing hearing screenings and supporting audiologists. Ideal candidates will have a strong customer service background and interest in audiology. The position includes structured training and a clear career progression path. Competitive salary and benefits are offered, including annual leave and bonuses.